Technical Support Eco System
by Kony Salmeron
Technical Support Inquiries cPanel Technical Support provides 24/7 support for your convenience. Root login information is typically recommended in order to best resolve any licensing issues reported. Our Technical Support Team is available through
https://tickets.cpanel.net/ which is the ticketing system portal available to registered users. Technical Support is available in English, Spanish, and Portuguese. Registration is available to any license holder or end user. However, the ticket system levels of Support are determined as follows:
Ticketing System Levels
Enterprise level: Partner NOCs and Distributors Priority level: cPanel Direct License holders (licenses purchased through
https://www.cpanel.net/store Complimentary level: Any cPanel users that are not registered through
https://tickets.cpanel.net or do not purchase licenses through
https://www.cpanel.net/store
Technical Support is also available via telephone through a $65 phone support incident. You may purchase this option through the cPanel Store:
https://www.cpanel.net/store
www.pingzine.com 057
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