by Dave Young W
hen a web host begins to gain a reputation for great service, it can feel like a superhuman feat to keep up with the demands of a growing
business. Thankfully, hosts can depend on the help they need from the heroic developers of online automation tools and control panels. cPanel & WHM (WebHost Manager) is a control panel for the Linux operating system, allowing hosts, resellers, and end-users to work with their hosting accounts through a web-based browser. WHMCS (WebHost Manager Complete Solution) is a system that turbo-charges the provisioning of new accounts, client management, billing and support.
But while these two heroes of the web hosting world are often used together by millions of users worldwide, their distinct, separate nature previously forced hosts to use both tools separately to manage a single account. This adds to the administrative workload within a web hosting company, increasing expenses and affects the company’s ability to deliver fast and responsive customer service.
Finally, these two giants of the web hosting industry are coming together. With the goal of creating a more integrated solution for web hosting providers, cPanel, Inc., and WHMCS Ltd. have recently announced a new partnership to deliver a more cohesive solution that includes both control panel functionality and billing. To find out more about this new relationship and the potential benefits for hosting companies and resellers, I recently spoke to Matt Pugh, CEO at WHMCS Ltd., and Aaron Phillips, Vice President of Operations at cPanel, Inc.
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