BOOKING YOUR VOYA GE
9. Special Occasions For our Renewal of Vows and Weddings programme please visit our website
www.cunard.com/weddings. For Wedding Anniversary and Honeymoon packages, please see our gift collection at
www.cunard.com/gifts.
10. Hotel options, flight upgrades and
land programmes For details of hotel options, please refer to: UK Pre-/Post-Voyage Hotels
World Voyages 2014 page 92 pages 93-95
Please make sure you know your arrival date at the hotel, the number of nights you want to stay, and your chosen class of service.
For flight upgrade fares and information, see page 111.
About your deposit Once you're happy with your accommodation and fare, we'll give you a booking reference number. We then ask you to pay a deposit of 15% per person. For bookings made within 90 days of departure we will ask you to pay the full fare amount.
After you book Cunard Line must receive the balance of your fare no later than 90 days before departure. If you are booking through a travel agent they may request payment of the balance in advance of this date in order to ensure that your monies reach us by the balance due date. If it is not received by Cunard Line by the due date we reserve the right to end the contract between us and re-sell the accommodation held for you, which will also result in the forfeiture of your deposit.
Your final balance can be taken from the credit
or debit card used to pay your deposit. Cunard reserves the right to levy a charge for payments made to Cunard by credit card. Guests will be advised of the rate of any such charge at the time of making a payment. If you would prefer to pay by cheque please send it to: Accounts Receivables, Cunard Line, Carnival House, 100 Harbour Parade, Southampton, SO15 1ST.
Here’s what happens after you’ve made your reservation:
• We’ll send you a confirmation detailing the amount received, the balance outstanding and the due date for payment in full.
• All guests are required to supply Cunard with mandatory information required by immigration authorities and final documents cannot be released until this information has been received. Please complete these details online by visiting
www.cunard.com – simply select Voyage Personaliser then enter the required information. If you are unable to access the internet please either contact your travel agent or Cunard for assistance.
• Around 35 days prior to your departure date, e-tickets for your voyage will be available via your Voyage Personaliser at
www.cunard.com.
ABTA Cunard Line is a member of ABTA with membership number V8764. As such we are fully bonded according to ABTA’s rules and abide by ABTA’s Code of Conduct.
In order to ensure that the monies you pay for your holidays are protected, we will issue a confirmation invoice showing the details of the services that you have booked including the price and the amount of money paid by you. You should check these details carefully and contact your travel agent or us immediately if
there are any discrepancies.
Please go to
www.abta.com for a copy of the Guide to ABTA’s Scheme of Financial Protection.
Your Financial Protection The flights in the holiday packages in this brochure are ATOL protected by the Civil Aviation Authority. Our ATOL number is ATOL 6294. ATOL protection does not apply to all voyages shown in this brochure.
All non-fly voyages sold in the UK are protected by ABTA. Please see our Booking Conditions for more information, and if in doubt ask us to confirm what protection may apply to your booking.
Data Protection Cunard Line is a trading name of Carnival plc. Personal information you provide to us in connection with your booking will be processed by Carnival plc in accordance with our Data Protection Policy set out in the Booking Conditions and for marketing purposes as set out below.
Carnival plc and other Carnival group companies (including those in the US) may wish to contact you with information and offers from Cunard Line and other Carnival group cruise brands or for market research purposes.
If you prefer not to be contacted please contact us at: Customer Data Department, Cunard Line, Carnival House, 100 Harbour Parade, Southampton, SO15 1ST
To book visit
www.cunard.com, call 0843 374 2222or contact your travel agent
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