For those guests who are travelling on a World Voyage, and are staying on board for the full World Voyage, your account will be settled several times during your stay on board. For Guests who travel on two or more consecutive voyages, your account will be settled at the end of each voyage. These settlement dates will be advised when you are on board.
You may choose to settle your account with cash; however a credit card should still be registered. If using cash the account must be kept in credit at all times.
In order to comply with money laundering regulations we are unable to accept cash transfers to the ship either prior to embarkation or whilst on board.
Please note we do not accept personal cheques, travellers cheques or pre-paid credit cards on board. We are also unable to accept €500 notes at any time, this includes at the Casino.
What children’s programmes do
you offer? Our ships are excellent family destinations, because we offer a range of entertainment and activities for children aged 2-17 years, all of which is tailored to suit specific age groups. Our children’s clubs – The Play Zone, The Zone and The Teen Zone – are complimentary and offer the peace of mind of knowing that your children are well looked after and can socialise with other young people. These clubs operate every day at sea; should you wish to take advantage of the facilities during days in port, you can do so provided spaces are booked the previous day. Children aged between six months and 2 years are welcome in the Children's Centre provided they are accompanied by a parent/guardian at all times.
ON SHORE
How long will I be in Port? The time the ship will be in port will vary according to the voyage and port. For each voyage in this brochure we have indicated next to each port the anticipated arrival and departure times as follows:
Early Morning: The ship will usually arrive or depart between midnight and 8.59am
Morning: The ship will usually arrive or depart between 9.00am and 11.59am
Early Afternoon: The ship will usually arrive or depart between midday and 2.59pm
Afternoon: The ship will usually arrive or depart between 3.00pm and 5.59pm
Early Evening: The ship will usually arrive or depart between 6.00pm and 8.59pm
Evening: The ship will usually arrive or depart between 9.00pm and 11.59pm
These timings are guidelines only and the actual times may vary. Details of the estimated times of arrival and departure will be provided on board.
What are anchor ports and possible
anchor ports? Usually the ship will dock in the port and you will leave by the gangway. In some ports, however, we will anchor a little way out from the shore and you will be taken ashore by tender. These ports are indicated on the itinerary by an A
. There is a possibility, in exceptional
circumstances, that we will have to anchor outside of a port and use tenders to take you ashore, these are indicated these with PA
.
On voyages that have a call at a port that requires use of the ship’s tenders to get ashore, it may not always be possible for some guests with disabilities or mobility issues to access the tenders or the shore quayside. Whilst every effort will be made to enable access, you must have some independent mobility in order to step into the tender and out of it on the shore side. Our crew are not allowed to lift guests. Please be advised by our officers accordingly.
Can I choose to explore independently at
the ports of call? Our professional tour staff will be pleased to assist you with local arrangements in various ports of call, whether for an exclusive optional shore excursion, a private car and guide, tee-times for golf, or restaurant reservations for a memorable meal ashore. But if you prefer to explore independently that is fine. Taxis are available at most ports, but be sure to negotiate rates before you set off.
Is the port always the main destination? Usually, although there are some exceptions where the main places of interest are not on the coast but accessible by coach or train from the port. An example of this is Rome. In these cases the main place of interest is shown with the port in brackets, eg Rome (from Civitavecchia). At these ports of call, and others where the ship berths some distance from the city centre, Cunard will arrange a shuttle bus service or a city transfer service, tickets for which will be available for sale to guests on board. Guests who wish to go ashore independently of the Cunard tour programme will usually find local public transport connections and private taxis close to the port.
Can I get Foreign Currency on board? You may exchange your money into local currency for most ports of call. Please remember that we can only accept back the currencies we sell on board and only in the denominations that we sell. Foreign currency can be charged to your account if you have a credit card registered or if your account has sufficient cash credit to cover the transaction. There is a daily limit on all currency transactions of $500 against a registered credit card. This is to ensure that we comply with money laundering regulations. We are unable to accept either personal cheques or travellers cheques. We are also unable to accept €500 notes at any time for currency exchange transactions.
If you require cash for any reason whilst you are on board you may charge this to your account. There is a daily limit of $500 against a registered credit card.
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