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Specialised devices for connected experiences

Specialized devices for connected experiences Company Headquarters

Enterprises can effectively manage devices at various locations, with enhanced insight and control. Seamless data exchange between retail and hospitality outlets and enterprise IT systems informs real-time decision making and business intelligence.


From building brand awareness to in uencing customer purchase decisions, digital signage promotes a guided customer experience.

Airline self-service kiosks contribute to the passenger experience by allowing passengers to check-in, review seating assignments, and purchase upgrades easily and conveniently.

THIN CLIENT Quick-Service Restaurants

The quick-service restaurant concept is built on delivering a consistent experience. A growing trend for a self-service component is paving the way for innovative technologies that are easy to use, and support the brand experience.

Airlines use thin clients for check-in and ticketing, which eliminates the need for a client-server system at each airport and provides the ability to roll out new applications more quickly.


With heightened security concerns and growing passenger demands, airports and airlines are looking for operational and service ef ciencies that also increase passenger satisfaction.


Speed and ef ciency are central to customer satisfaction in quick-service restaurants. Self-service kiosks for ordering and payment have a direct impact on the customer experience while improving store ef ciencies.


Up-to-the-minute airport and airline information is critical for passengers. Digital signage connected to central systems provides timely information on parking, security,  ights, and more.


Devices, such as RFID scanners connected to business systems, speed shipping, receiving, and inventory updates.


Easy-to-use transactional point-of-sale devices contribute to the customer service experience by providing speed, ef ciency, and a sense of transactional security.

Connected device solutions allows consumers to shop the way they want to shop, with instant access to product price and availability, gift registries, and self-service bill payment.


Customer kiosks drive self-directed shopping experiences by providing accurate gift registry, pricing, and store credit card billing information.

For more information about Windows Embedded retail and hospitality solutions visit:

Read how Microsoft is delivering intelligent retail PoS systems for The Co-operative Group on the next page.


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