Technology at Work
EasyLobby Provides Visitor Security at Healthcare Facilities EasyLobby integrates with HL7 to receive
management solutions to secure their facili- ties and better manage visitors.
M
any of the nation’s premier hospitals and healthcare orga- nizations use EasyLobby visitor
Healthcare organizations have very spe-
cific requirements for visitor management. They need to process a high volume of visi- tors quickly and accurately.
More than Security: Network Video Enables Remote Telemedicine for French Medical Organization
E
ach year, France’s Franche-Comté region treats more than 4,500 Cerebral Vascular Accidents
real-time data on patient admissions and discharge. When a visitor arrives, the lobby attendant can match that visitor to a par- ticular patient without needing to perform any other look-up of patient records. This simplifies and speeds the check in process. Many healthcare facilities also pre-approve specific vendors to receive access to their facilities. EasyLobby integrates with this sys- tem, called “Status Blue” to allow pre-regis- tration of these vendors to allow their access while also ensuring the security of the facility. Using a visitor registration system such as EasyLobby, hospitals and healthcare facilities can also control the maximum number of visitors to a particular patient. Some hospitals limit the number of visitors to patients in intensive care. EasyLobby accounts for visitors to each patient and can automatically deny entry once a pre-
network video leader Axis Communications to collaborate with neurologists and develop Covotem video solutions – a high-defini- tion network video solution allowing tele- consultation. This consists of three parts: a software platform, an Axis network camera and a high-quality sound system so physi- cians can easily connect with one another. “We were attracted to Axis’ strong
reputation and the implementation of a technology partnership. This helped us eas- ily integrate cameras into software we had designed, while also allowing remote con- trol through our own application,” explains Eric Garcia, CEO and founder, Covalia.
(CVAs). Unfortunately, it also faces frequent CVA specialist shortages on top of lengthy transfer times to the regional referral cen- ter, Neurological Emergencies Network of Franche-Comté (RUN-FC). Knowing that CVA diagnosis relies on the speed of admin- istering care, the region needed to improve its process.
A Collaborative Technology Partnership To guarantee
improvement, RUN-FC
desired a telemedicine solution for remote communication to quickly determine the diagnosis and appropriate treatment. This required a system capable of viewing the patient, speaking with ER physicians and sharing real-time data, including high-defi- nition imaging. Telediagnosis specialist Covalia turned to
Rapid Improvement through Network Video The regional Covotem solution quickly
improved patient care and working condi- tions for medical teams. It guarantees rapid, high-quality verbal and visual communica- tion, and has reduced unnecessary inter- hospital transfers. “Healthcare professionals value high-
performance, easy-to-use cameras that help them quickly connect with each other and share medical imaging in real time. This collaborative work allows them to diagnose CVA cases quickly and define the proper treatment as soon as possible, while control- ling the cameras remotely and viewing the patient in a dynamic, clear way,” concludes Garcia. “Seeing this success, we plan to equip five or six additional rooms by the end of 2010.” ■
10 November 2010 • Solutions By Sector • Healthcare Security
determined limit has been reached. A number of healthcare facilities, par- ticularly Children’s Hospitals, include the option of screening visitors against the National Sex Offender Database. EasyLobby flags a match to this database within seconds of visitor check in. Finally, healthcare facilities often have
family members who are visiting patients regularly over an extended period of time. The EasyLobby visitor registration soft- ware can create extended visitor badges that family members can keep and use over an extended period without having to go through the normal check in process each time they visit. For these, as well as a host of other ben-
eficial reasons, EasyLobby visitor manage- ment solutions are used at many healthcare facilities throughout the country to improve visitor security. ■
News & Resources
More than
Emergencies in ED ressurized,
P with emotions flow-
ing and the problems of the street coming inside, hospital emergency
departments are also an area of security con- cern. There are examples that are growing in number of tragic endings. In September, a gunman shot a doctor at Johns Hopkins Hospital in Baltimore, and then killed him- self and his mother. A man broke a chair and used one of its legs to beat a nurse at a Valley Stream, N.Y. hospital. That nurse needed eye surgery. Back in February, a gun- man opened fire in an emergency depart- ment in a Laurinburg, N.C., hospital after participating in a bar fight. A survey discovered that more than half of emergency nurses had been spit on, pushed, scratched and verbally assaulted on the job. One in four of the nearly 3,500 emer- gency room nurses reported being assault- ed more than 20 times in the past three years, according to the Emergency Nurses Association. And the U.S. Occupational Safety and Health Administration estimates there are 2,600 non-fatal assaults on hospi-
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