been very positive. They had a reduction in officer injuries and that’s one of our biggest motivations for going there. We have a fair amount of officer injuries in dealing with violent patients and violent visitors. Bob Fecteau: The two things that are on my wish list are more platform unifica- tion, as integration becomes more impor- tant and you have disparate platforms that you’re trying to integrate and they’ve got different development paths. It becomes dif- ficult if somebody makes a software change; it breaks that integration and that affects the client.
The other one is more dedicated net-
works. I’d like to own the network because most of my clients, specifically in this mar- ket, think that these systems are mission- critical and we get that phone call in the middle of the night on a Saturday night that IT took the network down for routine maintenance and repair, and it takes out all the cameras. Ray Cherry: A lot of our clients have doctors and staff that go to other hospitals and they want to use the same access card at other facilities or at medical office buildings close to the hospitals. Something on our wish list is it would probably help them if the manufacturers could make it easier to have cards read with either. It’d be a good idea for our hospital clients if it were easier to get the doctors and staff using the same card at all the facilities. Ed Pederson: One of my wish list items
is for the IT department and the security groups to work better together. It seems like as we’re starting to put more and more technology on the network, IT wants to control things, doesn’t want you to put cameras on their network or reduce the bandwidth, so that the number of cameras we can put on is limited. There just needs to be a little more joined at the hip with both IT and security.
As far as solutions, physical security infor- mation management systems are becoming more and more popular. That helps a lot with converting your systems you’ve spent hundreds of thousands of dollars on. You don’t have to do it immediately; you can do it over time. The PSIM allows you to be able to combine analog and IP on the same system.
I talk about it a lot with end users and it seems nine out of 10 times they haven’t heard of it. And that’s our job to get out there and make sure we share that the technology exists and you don’t have to go and buy a 100-percent brand-new IP-based camera system. You can create a three- or
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With our Visitor Management System you’ll know who is in your building. And why.
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four-year trend to help replace this system and, again, it reduces the number of guards – that’s got an ROI to it. It helps make sure the guards do the right thing. Teresa May: The vision is to provide healthcare facilities with visibility and the status of the patient. So, anything from the baby systems to the pediatric ward to the adult patient in the ER or in a psychiatric area where more vis-
Healthcare Security and equipment, but
ibility is needed to staff communica- tions
also could
start improving efficiency and care. They talked about WiFi and RFID, as well as hardware systems, continuing to evolve that range of technology and pull them together to provide that stronger solu- tion, but not do anything to minimize the level of security that we’re currently providing. ■
Contact us today for a FREE Web Demo Phone: 781-455-8558 Email:
sales@easylobby.com Online:
www.easylobby.com
The Global Leader in Secure Visitor Management Systems
Healthcare Security • Solutions By Sector • November 2010 9
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