COMPANY PROFILE
www.comms-dealer.com
Eclipse Networks set for
Celebrating its fifth birthday this year
Eclipse Networks has come a long
way in a short period of time, and
company founder James Drake says
‘here’s to the next five years in an
industry that is constantly innovating
and reinventing itself, but is never dull’.
James Drake
ames Drake base and a consultative success, allowing us to tailor the art of networking was general were shifting more
J
established Eclipse approach, and crucially, make specific partnership going to be a key part of and more towards hosted
Networks in its current create an environment plans for the wide range of our business development. solutions, as guaranteed
format in 2004 with for dealers partners in organisations we work with.” This networking has bandwidths, SLAs and
his wife. After spending a which they could prosper served us well, with disaster recovery plans
long time in the industry, from an open and honest Drake’s ultimate aim is to some of our biggest became mission critical.
working for a variety of two way relationship.” bridge the gap between relationships having been Hand in hand with this
telecoms companies, they voice and IT distributors, established in this way.” came the realisation that
believed that the needs Eclipse Networks currently by acting as a conduit for companies are always
of telecom dealers were employs seven staff, with IT organisations that need The Eclipse Networks keen to keep discussions
not being met by the revenue of 1.83m in the to be able to provide their product set has developed within trusted existing
organisations they served. last financial year, and customers with a voice significantly over the past purchasing groups, so
“We saw first hand how big ambitions to double capability but don’t have five years, from simple the roll out of the data
poor the service was that revenue within the next the time, experience lines and calls in the early products to our existing
they received, and how three years. Drake added: or resources available days to a completely dealer partners brought
often commission payments “Our key growth area for to establish direct links unified services solution, great rewards from
were delayed, or in some 2010 and beyond is to with Openreach. “The covering all ends of the their existing clients.”
case never paid at all,” expand our dealer partner ‘Networks’ part of our name communication spectrum.
noted Drake. “The thought volume in designated embodies what we do,” “Our biggest evolution, Drake says Eclipse
process behind starting geographical locations. In Drake commented. “We proposition wise, has been Networks’ independence
Eclipse was to address early 2009 we established see ourselves as a virtual our early adoption of data as a key differentiator in an
these issues, and create a separate brand, Eclipse service provider of networks connectivity products,” overcrowded marketplace.
a company that enabled Wholesale, to focus solely to both our direct customers added Drake. “We For every product the
its direct customers to on our dealer partners, and dealer partners. We identified from our direct company supplies to direct
benefit from our knowledge and it has been a huge also knew from the start that clients that organisations in customers and dealers it
CN awards open for entries www.cnawards.com
18 COMMS DEALER MARCH 2010 www.comms-dealer.com
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