The example below continues with MillRace IT to show which stakeholders were
included in the analysis and which were excluded. You will see that a reason is given
for each decision, often based on a broad understanding of the outcomes for
that stakeholder.
Stag
Example: Selecting material stakeholders at MillRace IT
Stag
e 1
Key stakeholders Reason for inclusion
e 1
Employees Those employed would not otherwise be
employed. This is a significant change to
their lives
Project participants – people recovering Primary beneficiaries who are likely to
from mental ill health be experiencing significant outcomes if
intervention is successful
The family members of project Improvement in mental health of
participants participants is likely to have a significant
impact on families who may have
previously had significant caring
responsibilities
Local government in Essex The computer recycling may reduce landfill
charges for the local authority and help to
meet environmental targets
National government (NHS and Savings in health spending if mental
Department of Work and Pensions) and physical health improves. Potential
for reductions in benefit payments and
increased state income from taxes where
employment is increased
Excluded stakeholders Reason for exclusion
Board members No significant changes to board members
were identified
Individual customers who purchase Could buy computers elsewhere
recycled IT equipment
Organisations that purchase IT services Could buy services elsewhere
Members of the local community Benefit likely to be too diffuse to measure in
this analysis and difficulties in determining
who would properly represent stakeholders
in the community
Local mental health care system Savings already captured by the national
government (see above)
A guide to Social Return on Investment 2
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