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NEWS


3 Customer


care is something we pride


ourselves with. For a healthy business we must support all shops – and the independent dealer really is the lifeblood of this sport. It’s all about listening to what our customers want and delivering those needs.


And with 21 years of experience working at Maver, Toni knows this more than anyone else in the UK offi ce. Massimo added: “It’s the smaller shops that create the real environment where anglers feel most at home. Listening to the needs of these shops is key to the success – and something that we’ve really worked on during Sarah’s tenure at the helm. Smaller shops have a huge part to play in the success of the Maver brand.” Glyn Reynolds, new commercial manager for Maver UK, added: “Maver is stronger today than it’s ever been, not only in terms of product portfolio but also in terms of management structure and fi nance. What Sarah has achieved is remarkable and she leaves the company in a very strong position.


“Moving forwards the brand is very strong. The new products that Lee and his team have developed are fantastic – and importantly, are now in stock and ready to go. And with more exciting new products being developed for 2020, we are in a very strong and fortunate position. “The important change that I’ve witnessed myself over the past couple of years is that customers are now asking for Maver products in shops. It’s a remarkable change in consumer attitude and testament to how far the company has come – and continues to be part of our drive and ambition.”


MAVER UK T 01527 406300 E glyn@maver.co.uk W www.maver.co.uk


4 www.tandgmagazine.com RH international STRIP ad.indd 1 31/01/2019 16:35


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