6 CRAFTBUTCHER l NOVEMBER/DECEMBER 2018 CHRISTMAS DATA


orders. Firstly, check the type and


amount of data you hold and need. Making sure it is adequate, appropriate and justified. For account customers,


Six months since the


General Data Protection Regulations (GDPR) were introduced, building on the requirements of the 1998 Data Protection Act to ensure that personal information is protected in the modern digital age, little has happened. Purporting to work with


and not against anyone’s interest and obligations - transparent and honest. With Christmas on the way it is useful to re-cap on what is required when taking those all-important Christmas


Proprietor and Director’s contact and business and bank account information are necessary, appropriate and legitimate if or when court proceedings are necessary to recover debt. For customers ordering


and paying over the telephone. Card details including long numbers, expiry dates, account name, house number and postcode as well as 3-digit security code is not only appropriate but again necessary. Just as asking to see the card, checking the numbers and asking for photographic ID


and a signature to check against the card is necessary to comply with contractual merchant agreements when the card holder collects the goods. But for Mr or Ms average


turning up and ordering what ‘they had last year’ telephone numbers, email and home address for delivery or reminder(s) when collecting the Christmas turkey slips their mind. Are perfectly appropriate and should be checked, confirmed or updated when taking the order against details in a book from a previous year. Next, whether paper based


under lock and key in filing cabinets, on computer ‘hard drive’ or stored on the 'cloud' - check security!


And finally, demonstrate


transparency by giving customers the opportunity to correct or have information removed with a message in an email, on order forms or a sign above the counter saying: “Information provided


by customers when placing and paying for orders will be secure and never shared with other parties. If you have any concerns, please speak to a member of staff ”. More info about GDPR at


www.nationalcraftbutchers. co.uk n


GDPR


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