ADVERTORIAL
STRATEGICALLY LOCATED IN LA SPEZIA AND MARINA DI CARRARA, NCA REFIT PROVIDES AN EXCELLENT LEVEL OF SERVICE TO ALL SUPERYACHTS CRUISING THE MEDITERRANEAN Among NCA Refit’s services there is also an experienced Customer
Care team to handle any concerns that may arise during the stay. They will expertly take care of anything the captains and crew may need while they are in their refit period, focusing their efforts on daily needs, guided tours and leisure activities. The crew can join organised tours which include round trip transfers from/to NCA REFIT shipyard for maximum comfort or request a specially customised tour.
Once the crew is welcomed at NCA REFIT, Customer Care will provide them with a procedure booklet with all the useful information about the site such as the arrival procedure, security rules, access procedures, and logistics procedures and a phonebook in which they will find some suggestions for medical assistance, taxi services, car rental, as well as local customs, public transport timetables and other information the crew may need. In addition, they will receive information and guidance on local restaurants, pubs and fun activities to do during the weekend.
A 24/7 concierge service is also available for both reservations and information, the concierge is an experienced ex-chief stewardess so she is aware of specific crews’ needs. She will help them with everything outside the site and she will support them in finding the right accommodation according to their needs, assist them with
rental paperwork, car rental, help with doctor’s appointments and whatever else they should desire.
Strategically located in La Spezia and Marina di Carrara, NCA Refit provides an excellent level of service to all superyachts cruising the Mediterranean. NCA Shipyard in La Spezia boasts a well protected bay that is in easy reach in all sea conditions with its 32,000 sqm of docking and yard area, while NCA Refit Shipyard in Marina di Carrara operates one of the largest and best equipped shipyards in the Mediterranean, with a working area of over 120,000 sqm and a high-end guest house available to all crews.
The business model of NCA Refit is to deliver the highest quality in all the services they provide. Each project is managed by a professional team of engineers, designers and technicians, led by a project manager who is the only point of reference for the owner. Our team performs an in-depth check-up and survey of the yacht, advising on interventions to be carried out and providing solutions to ensure the best result. The unique characteristics of the infrastructures of which it is equipped, make NCA Refit one of the most important naval hubs of the Mediterranean Sea.
For more details visit
www.ncarefit.com
ONBOARD | SUMMER 2023 | 51
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