Park People
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Operations role in Theme Park Design?
Why, how and when you should involve Operations into the design phase of the park, by Daan Dujim.
U Daan Duij m
Daan’s passion is creating world-class Theme & Water Park Parks. In the last 10+ years, Daan worked in 6 different countries with companies like Disney, Jumeirah, and Merlin Entertainments. He has been part of many world- class amusement parks: opening the world’s first LEGO® Virtual Reality Roller Coaster, Indonesia’s second largest indoor Theme Park, Asia’s Leading Water Park in 2020, and a World Record winning Cable Car. Daan specialises in setting-up, opening and managing leading Theme and Water Parks in rapidly developing countries.
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nfortunately, some theme or water parks only hire their operations team toward the end of construction when everything is literally set in
stone (or concrete or fiberglass). Many Operators have stories about their first park. Designed without first aid rooms. A statue whose head had to be taken off, because its inside the ride envelope. The water park with anti-slip mats in the wavepool entrance. The beautifully themed ride with an ugly sheet metal operator booth (because it was too hot for the operator to stand outside the full day). These are just a few of countless examples of when Operational Experience could have improved a park.
Design and development process: Each new Park passes through the following steps: 1. Design • Concept Design • Schematic Design • Detailed Design Construction
2.
3. Set Up & Pre-Opening 4. Soft Opening and Grand Opening
In this article we will highlight the value of involving the Operations Department or an Operational Consultant early into the design process. Operations involvement in well designed parks may only be a second pair of eyes to confirm certain items but might spot overlooked items or suggest a small change that can save a lot of money in future operations. Let’s explore how Operations can add
Functional design: Can Emergency Services reach your attraction in case of emergency?
Concept Design: Concept / Blue sky / Ideation, and other names given to the idea development stage of the process is the
NOVEMBER/DECEMBER 2021 value in each design phase.
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