CASINO NEWS SUZOHAPP partners with Microhard
SUZOHAPP has partnered with Microhard for the global distribution of cash and cashless solutions for the gaming industries. Microhard is a well-established Italian company
specializing in the design and production of innovative products in various markets. This partnership represents a natural next step for the two companies, which have always been centres of excellence in the development of innovative technologies for cash and cashless management. The Microhard AGE300, a triple technology card
reader (magnetic, contact chip and contactless chip), has already been integrated into the SUZOHAPP product portfolio. The new Free Fall coin
validator, capable of processing a large number of coins at an unmatched speed, will be available early 2023. Further Microhard solutions will be added to SUZOHAPP’s product portfolio in the coming months. “We are very pleased to start this collaboration
with Microhard, a dynamic company that we greatly appreciate for its professionalism and reliability,” says Tim Kennedy, vice president sales in Europe for SUZOHAPP. “In particular, we believe in the market potential of the AGE300 reader as player age verifi cation is becoming a ubiquitous requirement in many European markets. We are also working together on specifi c projects for money
G2E back to pre-pandemic best
Stuart Hunter, managing director of Clarion Gaming has welcomed the success of October’s G2E Las Vegas. He claimed it augurs well for February’s edition of ICE London which will see the return of all of gaming’s major supplier brands to the show fl oor. Refl ecting on a week packed with partner
meetings, as well as the ICE London Symposium, Stuart Hunter said: “It was uplifting to experience G2E back to its pre-pandemic best and to feel the sense of energy that only a live event can deliver. “The fact that
Clarion Gaming took a signifi cant entourage to G2E in order to meet key business objectives speaks volumes
for the power, the infl uence and the benefi ts of in-person events. “We had a great G2E and the feedback from
everyone we spoke to was that they were delighted to be back on a busy show fl oor and that they were already preparing for London in February. A successful G2E represents great news for the
global industry and after Vegas all roads lead to London and ICE!” Clarion’s ICE Symposium, held at Top Golf Las
Vegas followed the same format as the summer event staged at Les Ambassadeurs Casino in Mayfair, London in conjunction with the European Casino Association. Utilising the Open Space model to create an
agenda which reflects the issues that are really important to the participants and their businesses, the key topics to come out of the Symposium centred on talent acquisition and retention, adapting the US regulatory model created for land-based gaming to meet the requirements of new technologies and verticals, funding growth in a recession, how to improve the payments experience and the pros and cons of cashless for land-based casinos. Hunter added: “We all experienced the vibrancy
and the engagement delivered by G2E and our congratulations go to the organising team for putting on such an encouraging and optimistic event. “Those qualities will be magnifi ed for us next
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February when we welcome all sectors of the international industry back for a full-scale edition of ICE London. 2023 is on course to be the biggest and most signifi cant edition of ICE on record and one that’s not to be missed.”
QCI deploys Unifi ed Gaming Platform at Soaring Eagle
Soaring Eagle Casino & Resort in Mount
Pleasant, Michigan, has deployed Quick Custom Intelligence’s (QCI) Unifi ed Gaming Platform. The platform aligns marketing, player
development, and casino operations around one view of the casino’s data.
“The team at Soaring Eagle Casino & Resort is very excited to begin using the QCI Platform. We did an extensive vetting of business analytic tools and found their AI and technology to be leading-edge. Leveraging QCI’s platform allows our team to quickly identify revenue opportunities, execute and evaluate campaigns and elevate our player development efforts. To top it all off, their Robotic Process Automation will save us time and money each month accurately loading our marketing offers,” said Melinda Coffi n, CEO, Soaring Eagle Casino & Resort.
QCI CEO Dr. Ralph Thomas added: “Soaring Eagle Casino & Resort’s decision to select our QCI Platform shows the importance of
continually developing products that truly fi t our customers’ needs. We see our business partnership with Soaring Eagle, a premier operator in the Michigan market, as a strategic business relationship. With over 85 casino resorts in North America and over 4,000 sites worldwide utilizing QCI’s Unifi ed Gaming Platform, we are confi dent our proven product will continue to meet the growing needs of Soaring Eagle Casino & Resort.”
4 NOVEMBER 2022
management in slot halls, casinos and sportsbooks.” “We are excited about this new synergy with a
historic and prestigious company like SUZOHAPP with whom we share important goals, such as offering the best possible payment experience to end users,” added Fabrizio Rigo, CEO at Microhard. “We are confi dent that this is a winning partnership and represents the perfect opportunity to make our solutions appreciated at a global level.”
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