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MANAGEMENT Media Director


Colin Wilkinson colin.wilkinson@biz-media.co.uk


TheEditor I


Looking forward to networking


t’s just over two months until the PCR Awards, an exciting event every year, but for me, it is especially exciting as it will be the first time I will meet most of you in person. Communicating with many of you over the


last few months has been a pleasure and an education – all with one thing in common, your passion for your business. Speaking with people who are passionate about their business or sector, quite apart from being a joy to experience, makes my job easier because that enthusiasm is infectious and you all have so much to say.


In this month’s issue we look at networking, a common element no matter which area of


tech you work in. APIs are essential for businesses but can also be a double-edged sword – they can open organisations’ networks up to a world of risk if not secured properly as Andy Hornegold at Intruder explains, while Alan Hayward from SEH talks about optimising IT Infrastructures in 2023. Digital transformation has had virtual collaboration technology at its centre following the


shift in working and Jayson Rees-Hughes from Maxhub discusses the challenges of this new normal, while Chris Daplyn of Valtech UK reveals how to take a digital transformation strategy to the next level. Nazif Jahanzebat at Glide Group explains how footfall analytics can help businesses harness


ISSN: 1742-8440 Copyright 2023


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All contents © 2023 Datateam Business Media Ltd. or published under licence. All rights reserved. No part of this magazine may be used, stored, transmitted or reproduced in any way without the prior written permission of the publisher. All information contained in this publication is for information only and is, as far as we are aware, correct at the time of going to press. Biz Media Ltd. cannot accept any responsibility for errors or inaccuracies in such information. You are advised to contact manufacturers and retailers directly with regard to the price of products/services referred to in this publication. Apps and websites mentioned in this publication are not under our control. We are not


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data-driven insights for future-proofing, and Mahesh Ram of Zoom reveals how customer service agents can be empowered with the help of AI, while Matt Ellison of Corelight discusses whether businesses should be looking to incorporate AI into their organisations at all. David Morgan of SES- imagotag discusses the use of ‘Internet of Things’ technologies in retail,


while Ben Durrant of Genetec explains why IT teams and physical security need to work together. Brian Kane of Malwarebytes discusses why channel partners should be targeting education this


summer, and Royce Lye from BenQ looks at how classroom interactive displays will change the digital examination landscape. Jason Kent from Open Seas explores the significance of Vendor Privileged Access Management


and why it’s crucial for MSPs and channel partners to embrace it. Mark McLardie of Westcon-Comstor explains what steps the business is taking to be a part of a


sustainable supply chain. In our Big Interview we talk to Robin van Stroe of Canon about the importance of


entrepreneurial spirit in channel partnerships, while our Life in the Channel interview is with Thea Tanner of BT Wholesale who talks about channel partnerships, learning and evolution. I hope you find this issue informative and interesting.


Lynn Sencicle Editor lsencicle@datatam.co.uk Editorial & Advertising: 07793 054021


In association with www.datateam.co.uk +44 (0)1622 687031


www.pcr-online.biz and PCR Awards


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