FEATURE
‘I FIRMLY BELIEVE THAT THE SOCIETAL ASPECT OF CYCLING WILL BE THE DRIVING FORCE OF CYCLING RETAIL GOING FORWARDS’
The significance of the industry is also perhaps underestimated here in the UK, continued Thomas. “So championing and promoting are key. Arguably the e-bike revolution is still in its early phases, getting riders to experience the fun, joy and utility a motor brings to the rider experience is a focus - we’ve a long way to go toward realising the possibilities.”
A moving target Looking to 2024, Thomas said the current retail environment is still reshaping and developing: “We’re all trying to refocus our efforts in the right places sustainably. Which as you can understand is a challenge. I am however very pleased and encouraged by the knowledge that we were already on track with most of the industry predictions for 2024. “We still have much to learn and optimise with omnichannel retailing, it’s a moving target, a dynamic and
18 | January 2024
flexible strategy is required. What worked today may not work tomorrow. Market intelligence and consumer sentiment are key.”
Cycle Revolution has built a strong team yet greater flexibility and business agility is required, Thomas added - the pressures on retail are well documented particularly at this time, whether internet or bricks and mortar. “The in-person rider experience remains very resilient. “Further to that, I firmly believe that the societal aspect
of cycling will be the driving force of cycling retail going forwards. Nurturing and growing our communities, listening to, understanding expectations, and managing them. “We remain realistic, yet optimistic about the year ahead. Innovation and cost efficiencies will be as demanding a focus as ever, whilst we endeavour to deliver the most memorable experiences for the relatively lucky few who will get to enjoy the magic of new bike day 2024.”
www.bikebiz.com
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