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4 NEWS: All change at the top of Electrolux and Haier UK 6 NEWS: IFA returns to Berlin celebrating its 100th year 8 NEWS: Amazon to trial drove deliveries in the UK


12 THE ERT INTERVIEW: John Pickering, MD of Miele GB, Ire & SA, talks about Miele’s 125th anniversary and its expanding network of Experience Centres across the UK


16 ANALYSIS: Connect is leading the way in appliance repairs, providing spare parts to retailers and repair professionals to keep appliances running for longer


20 ADVERTORIAL: JBL’s L42ms soundbar is a Consumer 


22 ANALYSIS: CHRISTMAS 2024: We look at the latest gift-worthy kitchen gadgets that Father Christmas might be delivering to your customers this festive season


28 ANALYSIS: HEATING APPLIANCES: Winter is coming and consumers will be looking to keep warm; we’re gauging the temperature of the market


30 ANALYSIS: SMART HOME: Whether it’s controlling the lights by voice command or remote security monitoring, smart tech is 


34 WHO’S WHO: Manufacturers, suppliers and retailers tell us about their leading products and services and why they are the 


48 ADVERTORIAL: Noel Pamment, CEO of EPE International, 


50 SHOPFLOOR: DIGITAL MARKETING: Gekko’s Callum Puffett explains how so many online tools can be utilised to 


CONTACT US: Editor


Jack Cheeseman 01372 414 298


jackcheeseman@ertonline.co.uk


Assistant Editor Will McGill 01622 699 185


wmcgill@datateam.co.uk


Features Editor Steve May


@SteveMay_UK


Publication Manager Steve White 01622 699167


swhite@datateam.co.uk


Contributors to ERT this month: Callum Puffett.


To subscribe to ERT, visit: www.ertonline.co.uk/registration


Or to change you subscription details, email: subscriptions@ertonline.co.uk


Published by:


Datateam Business Media Limited London Road, Maidstone, Kent ME16 8LY 01622 687 031


12 16 28 30


Event Manager Charlotte Steadman 01372 414 299


csteadman@ertonline.co.uk


Media Director Paul Ryder


pryder@datateam.co.uk


Artwork Editor Claire Noe


cnoe@datateam.co.uk


@ERTonline ERT www.ertonline.co.uk


ABC certification


ABC total average net circulation: 6,000 (for the issues distributed between January 1, 2016 and December 31, 2016). Total net circulation for the audit issue: 6,000 (cover issue December 2016)


Views expressed by the contributors do not necessarily represent those of the publisher, editor or staff.


© 2024 Datateam Business Media 3


September 2024 ertonline.co.uk


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