July/August 2022 ertonline.co.uk


News


BHETA confirms continued upturn for housewares and small electricals


figures for these sectors remain higher than pre-pandemic, while others are experiencing year-on-year downturns. BHETA Marketing Manager, Steve Richardson,


commented: “The aim of the BHETA Quarterly Report, which is exclusive to members, is to pull together different sources of quantitative and qualitative market data to inform and bring the industry together in common causes. “It is produced primarily with GlobalData to help


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The latest economic report from BHETA, The British Home Enhancement Trade Association, into housewares, small domestic electricals, DIY and garden confirms that value and volume


improve a shared understanding of the market between retailers and suppliers, and also references other producers of contemporary market information.” The report shows the performance of 24 key


Whirlpool UK appoints new MD


“It’s a very exciting time ahead for Whirlpool UK and I look forward to leading the company’s plans for growth and continued success.” These are the words of Lena Henry, who has been appointed as the new UK and Ireland Managing Director of Whirlpool UK Appliances Limited. Combining a wealth of knowledge across a variety


of markets and a number of job roles over the years, most recently Ms Henry (pictured right) was Managing Director of Essilor France.


Ms Henry said her experience will enable her to build upon the work of the Whirlpool UK team to “consistently deliver outstanding customer care”, as well as new products that use resources sustainably.


PJH in new distribution deal with Miele


PJH has announced a


distribution deal with Miele to bring the full range of built-in and freestanding products – over 200 SKUs – to PJH’s branded appliance offering.” Products from the German manufacturer are available to order through the PJH’s Partners Portal, with next-day delivery


for those products held in stock. Until 31 October 2022, PJH is also offering its stockists an exclusive ‘enhanced’ Miele display agreement too. Speaking about the new partnership, Tanna Molyneux from PJH, said: “The


addition of Miele allows us to not only offer our customers the full collection of its appliances, but the agreement is also a vote of confidence in the capabilities of our national distribution network and ‘first choice’ customer service promise.” PJH already offers Elica, Neff, Bosch, Whirlpool, Hotpoint, Indesit, AEG, Electrolux, Zanussi and its own brand Prima.


product categories and provides an opportunity to benchmark individual businesses against the market. It also includes information on the economic climate, consumer behaviour and retail forecasts. Mr Richardson added: “Fundamentally, the report


proves that while a majority of companies are experiencing a YOY dip versus last year, the new consumers who entered the market over successive lockdowns are very much still there. Overall figures remain up with significant future opportunity vis a vis pre-pandemic 2019. “It’s now all about how to make the most of things and we are grateful to our expert sponsors for their insights on the next moves forward.”


“I’m incredibly proud to be embarking on and extending my career with Whirlpool UK, a company with an extremely strong heritage and an excellent portfolio of


brands


that are recognised across the world,” she concluded.


Colleagues remember Paul Smith


Colleagues are remembering Paul Smith, who has passed away at the age of 68 after a long fight with cancer. He was Product Purchasing Director at Cleartone Audio Visual, and latterly


Product Purchasing Director at Hamlets Audio Visual. He worked for both companies for a combined length of 20 years. He negotiated with all the major consumer electronics manufacturers and enjoyed frequent dealer trips abroad with them. Mr Smith, who was a regular reader of ERT, was renowned for his business negotiating skills and will be remembered fondly by the industry’s trade suppliers. Mike Hamlet, who used to run Hamlets Audio Visual and worked with Mr Smith, said: “Paul was a strong negotiator for rental, retail and insurance replacement products but always insisted there must be a margin in the deal for our suppliers.


“And his favourite saying was ‘how much (box money) extra bonus are we getting?’”


Mr Smith is survived by his wife Maureen and son Carl. Mike Hamlet can be contacted on: mikehamlet@hotmail.com


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