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CONTENTS 8


4 NEWS: Retra members to vote on its potential closure 6 NEWS: BIRA warns of a ‘challenging’ 2024 for retailers


8 REVIEW: Electrical Product Safety Conference addressed the importance of the full circular economy and other critical issues


12 FOCUS: “AI will dominate in 2024”: Dan Todaro looks at some of the big tech trends for the year ahead


14 ADVERTORIAL: RKW to launch new products and new brands at Ambiente 2024 on its biggest ever stand 16 INSIGHT: Urge your customers to register their appliances


18 ERT AWARDS 2023: Profiles on each of the recent ERT Awards winners, including the coveted Turning Point Award, Best Independent Electrical Retailer Shopfront, Best Industry Training Provider, and the Best New Product awards


Plus, find out how the event became carbon neutral thanks to our sustainability partners!


40 ANALYSIS: From dream screens to high-end audio, home cinema continues to drive big ticket interest in CE. Steve May throws a spotlight on some of the latest star turns


42 ANALYSIS: The built-in sector is booming. GDHA’s Sarah Whitfield tells ERT why this is happening and how its appliances fit into consumers’ needs


44 ANALYSIS: Modern and minimalistic appliances with clean lines, hidden handles and streamlined surfaces. ERT looks at the latest developments in built-in


48 SHOPFLOOR: For this issue, ERT’s team of mystery shoppers visited eight electrical retail stores in Central London


Contact us: Editor


Jack Cheeseman 01372 414 298


jackcheeseman@ertonline.co.uk


Publication Manager Steve White 01622 699 167


swhite@datateam.co.uk


Contributors to ERT this month: Dan Todaro, Steve May, Sarah Whitfield.


To subscribe to ERT, visit: www.ertonline.co.uk/registration


Or to change you subscription details, email: subscriptions@ertonline.co.uk


Assistant Editor Will McGill 01622 699 185


wmcgill@datateam.co.uk


Event Manager Charlotte Steadman 01372 414 299


csteadman@ertonline.co.uk Published by:


Datateam Business Media Limited London Road, Maidstone, Kent ME16 8LY 01622 687 031


© 2024 Datateam Business Media ABC certification


ABC total average net circulation: 6,000 (for the issues distributed between January 1, 2016 and December 31, 2016). Total net circulation for the audit issue: 6,000 (cover issue December 2016)


Views expressed by the contributors do not necessarily represent those of the publisher, editor or staff.


Media Director Paul Ryder


pryder@datateam.co.uk


Artwork Editor Claire Noe


cnoe@datateam.co.uk


Features Editor Steve May


@SteveMay_UK 40 44 18 12 3


January 2024 ertonline.co.uk


@ERTonline


ERT


www.ertonline.co.uk


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