January 2022 ertonline.co.uk


the MFF185DX Fridge-Freezer; and The Funky Appliance Company picked up Best New Product – Small Domestic Appliances for The Funky Toaster. Editor of ERT magazine, Jack Cheeseman, said:


“Huge congratulations to all of this year’s winners and highly commended! And thank you to everyone that took the time to enter the ERT Awards during challenging conditions this year. “Retailers have had to overcome many obstacles in


ERT Awards 2021 winners revealed!


The winners of this year’s ERT Awards were announced during a prestigious ceremony at the Grand Connaught Rooms in London last month. The day also featured the return of the Turning Point


Live! Conference, with an impressive line-up of guest speakers, including independent electrical retailers, industry experts and high street champions. Bristol-based NE Appliances picked up the coveted


Turning Point Award. During lockdown MD Ben Gilks completely rebranded his business and opened a brand new destination store, and these game- changing activities impressed this year’s judges. Best Independent Domestic Appliances Retailer –


Large was awarded to Donaghy Bros in Northern Ireland, while Best Independent Domestic Appliances Retailer – Small went to Hosies in Scotland. In the category for Best Independent Consumer


Electronics Retailer – Large, Avensys picked up the trophy, and in Best Independent Consumer


Electronics Retailer – Small, Dorset-based Dacombes of Wimborne was the winner. Elsewhere, RDO Kitchens & Appliances received


the accolade for Best Independent Electrical Retailer Website – for the second year in a row! The trophy for the Sales Excellence Award this year


went to Julie Gray at Dacombes of Wimborne; the judges saw the evidence of her hard work and determination to make the store stand out for its unique products and services. Meanwhile, on the supplier side, Jordan Scott from


D.A.D/Montpellier received this year’s Sales Representative Award, and Best Supplier Customer Service went to Ruark Audio. The Training Provider Award was picked up by Miele GB. In the product categories, Best New Product –


Consumer Electronics went to Sony for the 2021 BRAVIA TV Line-up; Best New Product – Major Domestic Appliances was awarded to Montpellier for


CIH announces Paul Tyler as new Chief Exec


Paul Tyler has taken over as the new CEO of the CIH buying group, part of Euronics. This comes after it was announced in December that former Chief Exec, Guy Kinnell, had resigned. He only joined in September 2020. Mr Tyler has held the position of Channel Director,


Retail and CP at BSH Home Appliances Group for the past 11 years, including time spent as Sales Director for Siemens and Sales and Marketing Director for Gaggenau. Prior to this, he was at Miele for 21 years. “I am joining CIH at an exciting time,” Mr Tyler said.


“The company has enjoyed a record growth in sales and membership through 2021. This demonstrates the benefits of buying locally from an independent


electrical retailer and I am looking forward to building on this very strong CIH presence in the years ahead.” CIH Chairman, Steve Scogings, added: “Paul’s


industry knowledge and passion for independent retailers has always driven his career. We believe he will be an invaluable asset to the company.”


Proud partnerships In other news, Euronics has signed a major four-year sponsorship deal to become an official partner of UEFA Women’s Football, and TV presenter Nick Knowles is leading the Group’s Winter campaign – fronting a television advert as well as other newspaper, online and social media content.


the past two years. But we have heard some great success stories of many of them going above and beyond toreach, and importantly retain, their loyal customers during recent trying times. “The ERT Awards brings together retailers and suppliers to recognise and celebrate true excellence across the electrical retail industry. “A huge thank you to our partner sponsors and to everyone that attended this year’s event and made it another one to remember!” This year’s winner profiles begin on page 18


of this issue.


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