CONTENTS 12


4 NEWS: Appliances help Currys report of “resilient performance” 6 NEWS: Kaiser appliances brand to launch in UK market


8 OPINION: Paul Laville shares his experience of how retailers have fought back against the challenges to be stronger in the future


12 ERT INTERVIEW: Dr Reinhard Zinkann, joint Head of Miele, tells Jack Cheeseman about the brand’s growing network of Experience Centres across the world. They sat down at the opening of Miele’s latest store in Edinburgh


3


January 2022 ertonline.co.uk


ERT Awards 2021: The winners!


PAGE 16: We bring you the full round-up from the prestigious ERT Awards ceremony in London last month


40 ANALYSIS: As more budding home chefs experiment with fancy food, retailers should encourage their customers to Cook Like a Pro!


The team: Editor


Contributors to ERT this month: Paul Laville.


Jack Cheeseman 01372 414 298


jackcheeseman@ertonline.co.uk


Sales & Event Manager Charlotte Steadman 01372 414299


Media Director Paul Ryder


Design Claire Noe


info@ertonline.co.uk cnoe@ertonline.co.uk csteadman@ertonline.co.uk Contact us:


General enquiries info@ertonline.co.uk Editorial


editor@ertonline.co.uk


To subscribe to ERT or change your subscription details, visit: www.ertonline.co.uk/registration


Or email: subscriptions@ertonline.co.uk www.ERTonline.co.uk for news, opinions, blogs and analysis 40 Published by:


PM Group Worldwide Mansard House Church Road Bookham Surrey


KT23 3JG 01372 414299


Views expressed by the contributors do not necessarily represent those of the publisher, editor or staff.


© 2022 PM Group Worldwide. All rights reserved. No part of this publication may be copied, reproduced, transmitted, photocopied, recorded or stored on any retrieval system without the prior written consent of the publishers.


ABC certification


ABC total average net circulation: 6,000 (for the issues distributed between January 1, 2016 and December 31, 2016) Total net circulation for the audit issue: 6,000 (cover issue December 2016)


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46