BUSINESS HELPDESK HELP DESK
THE CORONOVIRUS CONUNDRUM: TO OPEN OR TO CLOSE?
Builders merchants are a vital part of the construction supply chain, so should they remain open in order to supply their customers or close in order to limit the chance of exposure to the coronavirus by staff and customers?
T
he Builders Merchants Federation obtained some clarification from BEIS about the role that merchants can play in the construction supply chain
during the current coronavirus pandemic. They have a number of advantages. Firstly, they are environmentally friendly. Less paper is better when it comes to practicing sustainability and receipt paper is one of the easiest things to cut out of day to day operations.
During last month’s Construction
Leadership Council Taskforce briefing BEIS confirmed that merchants are a vital part of the construction supply chain and that it is important that they continue to support the construction industry to operate on sites, and to provide the link between product manufacturers and the firms and tradespeople that use and install the products they make.
The advice issued by BEIS stated:
• builders merchants should continue to operate, and to provide a key service to their customers, but do this taking account of the guidance provided by Public Health England; • online and delivery services can operate as normal, although drivers should seek to follow advice on social distancing, and avoid close contact with customers;
• where firms operate stores, they should consider how to manage ordering and collection systems and store operations to observe PHE guidance including social distancing, and on cleaning and hygiene, including of staff welfare facilities, to minimise the risks of transmitting coronavirus; and
• merchants open to the public should consider whether to continue to allow this during the period when restrictions are in place, and if this is necessary, should consider restrictions on the number of people in their stores at any one time, and how to improve cleaning and hygiene within stores to minimise the risk of transmitting coronavirus.
Most builders merchants, however, have closed their trade counters to visitors and
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collect business, limiting sales to delivery customers who order by phone or online. The Builders Merchants Federation website,
www.bmf.org.uk, is a source of up-to-date information and sign posting to government websites for advice on what to do in a range of situations from VAT to furloughing as required. Members are also getting bi-weekly bulletins to help them make right decisions for their staff customers and business.
Merchants working together One of the things that merchants are set up to do is receiving goods inwards and delivering them somewhere else. It was that skill that Ray Stafford, managing director of plumbers merchant Williams & Co, thought could be brought into play to help people during the coronavirus lockdown.
“ Virus we can unite and make an impact fast, to
With Trades Again With Trades Against The
get donations to people in need.
Williams & Co and other members of the BMF across the UK have, therefore, joined forces to offer a united front in response to the COVOID-19 crisis.
‘Trades Against The Virus’ has been set-up to give tradespeople a recognised route to support vulnerable people in need, using the extensive merchant network to help replenish stocks in food banks nationwide.
Branches large and small have already pledged their support for the scheme. Companies including Jewson, Travis Perkins, Buildbase and PTS are among those signing- up to the cause, ensuring the length of breadth of the UK is supported by the initiative.
The idea was for all the participating April 2020 ”
merchants to act as drop-off points for their trade customers, including builders, plumbers, heating engineers, roofers and joiners, to bring store-cupboard basics, ready for transportation to a local foodbank.
Stafford said: “The idea is to boost the stocks in the nation’s food banks during this time of crisis. Many food banks have already run out of items, and others are struggling to help their clients, who are among the most vulnerable in our society. Recent supermarket shortages are also adding to the pressure. The country needs help quickly and effectively. With thousands of stores across the nation, vans, drivers and a strong customer base, the UK’s network of builders’ merchants is well- placed to deliver a targeted approach, quickly and effectively.”
Stafford and his team are directing those merchants taking part to their local food bank through the Trussell Trust website, https://
www.trusselltrust.org/ or suggesting they support facilities they know drawing on their own community knowledge. The merchants will then deliver the provisions, using
whatever social distancing protocols the food banks recommend.
He said: “In my experience, tradespeople are incredibly generous and will want to do their bit in these difficult times. With ‘Trades Against The Virus,’ we can unite and make an impact fast, to get the donations to people in need.”
John Newcomb, Chief Executive of the BMF, said: “The unique nature of the BMF network, with so many sites across the UK, transportation capability and community- minded staff and customers, puts them in pole position to make a difference to those people most in need at this difficult time. The initiative is also being supported by the Band of Builders, a charity set up by tradespeople to help members of the UK construction industry battling illness or injury. They are publicising the campaign to their 10,000 members.
More information is available at
https://tradesagainstthevirus.wordpress. com/2020/03/23/trades-against-the-virus/ BMJ
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