SPECIAL FEATURE
Tezlom
Lesley, along with daughter Rebekah, is a franchise partner with Tezlom, a healthcare recruitment agency.
Where did you hear about Tezlom and what appealed to you? I was looking for something connected to health and social care … I met Ryan and was impressed by the family feel and Tezlom's commitment to building a strong network. My daughter, Rebekah, and I did the discovery day together and were in complete agreement that this was the franchise we wanted.
What was your background before Tezlom? I worked in the performing arts sector for 20 years, most recently as CEO of a music development charity. Rebekah left the prison service to join me and prior to that she was a pulmonary function technician in the NHS.
What do you like most about being a Tezlom franchisee? Tezlom are very supportive and responsive and the other franchisees are really helpful and approachable – we definitely feel part of something bigger. I enjoy working with Rebekah and knowing that we are building something for the future.
What would a typical day look like for you? Rebekah looks after recruitment and compliance whilst I take care of the general running of the business, finance and also business development. The latter includes researching, calling and visiting potential clients. Our territory is geographically quite large (although with lots of rural areas) so I try to focus on one area per week and my aim is to spend two to three days a week on this. Our plans do get derailed when a large booking comes in and although this can be stressful, it is also really exciting, especially when it’s a new client. We leave the office at around five but the office phone then transfers to one of us and it is not unusual to be taking an urgent booking for the next morning or trying to cover for an ill worker until quite late at night.
Any highlights so far? We had our first worker out with a client within five weeks of starting and she has worked consistently ever since. I am also proud of the feedback that we have received from clients about the quality of our workers. At least two of our clients have told us that we are now the first agency that they call because of the quality of our workers and the service that we provide.
What would your advice be for anyone considering becoming a franchisee? Do your research, explore other opportunities and always talk to existing franchisees before making a decision. Once you know it’s for you – don’t procrastinate! Take the leap but be prepared for hard work!
Tezlomfranchising.com
BUSINESSFRANCHISE.COM 95 Lesley Jeckson “
We definitely feel part of something bigger … we are
building something for the future”
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