New Start, New You
In the last 12-plus months, we’ve all had to adapt our ways of doing things, learn new ways of working (and teaching, for the homeschoolers among us) and, in uncertain times, keep some of our long-term plans modest. In short we’ve been able to exercise very little control over much of our lives. Now, however, with a path to freedom in place and a vaccine rollout under way, the time is now to introduce significant and ambitious change to your life. Franchising affords aspiring businesspeople the opportunity to start a new chapter in their lives
and many franchisees state their only regret would be ‘not doing it sooner’. So, why wait? Embrace the future and meet the new you!
Minster Cleaning
What did you do before joining Minster Cleaning? Paul: We lived in South Africa where I’d been
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working in the hygiene industry since 1996 for a large corporate company that also had a commercial cleaning division so I knew a bit about the industry.
Why Minster Cleaning and why Scotland? Paul: I’ve got some Scottish heritage, we also
honeymooned here and loved the place, it’s beautiful. So when we decided to leave South Africa and the opportunity came up we couldn’t resist. Kirsten: We were ready to try something new
and having looked at several other franchises we felt Minster Cleaning was just the right fit. It was an established business and there was space in the company for two of us to take on different roles. Paul: We’re even getting used to the weather!
How do your roles differ? Kirsten: I’m in charge of the office – the
bookkeeping, HR, banking etc. Paul covers the commercial, marketing and operations side. Paul: We have very different duties and are careful
not to interfere with each other’s. It works really well, in fact we haven’t had a work-based argument since we started!
What advice would you give to others? Kirsten: Definitely consider Minster Cleaning,
they give such great practical and marketing support and know the commercial cleaning business inside out. Paul: When it comes to working together our
26 p Kirsten and Paul Dunn
secret is to respect each other as colleagues – we understand we’re business partners, not husband and wife – and we have an unbreakable rule: we don’t talk about work outside of office hours.
Has becoming Minster Cleaning franchisees improved your work-life balance? Paul: Absolutely. Our lifestyles have changed
dramatically for the better, we have much more flexibility now. Kirsten: I worked 12 hour days in South Africa
so it’s transformed my life and given us both time to pursue other hobbies and interests. Which, when you work and live together 24/7, is pretty important!
What are your plans for the future? Paul: There’s still plenty of opportunity for
growth and we’re always looking for more business. In particular I’m trying to increase our landlord and developer client base. We’d also like to explore more of this amazing country, especially the lochs.
fter falling for each other, Paul and Kirsten Dunn fell for Scotland, moving there from South Africa to take over Minster Cleaning’s Edinburgh and Lothians franchise in 2016.
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