FRANCHISEFOCUS INVESTMENT: FROM £28,22 5


Going strong Rob Wilson, one of Minster Cleaning’s


longest-serving franchisees, has no plans to retire


service we give is second to none and that it offers real value for money. aintaining uality standards is key to building long-term client relationships, and by offering a comprehensive range of services, we can provide all clients’ needs from one reliable, trusted source.” is branch has also beneted from


Minster’s expertise in the healthcare sector. Healthcare premises must meet a number of essential standards and by helping practice managers maintain appropriate levels of cleanliness and hygiene, inster has gained signicant numbers of clients in this sector. Rob, one of Minster's longest-serving


 Rob Wilson R


ob Wilson spent 20 years running his own retail business before joining Minster Cleaning, the


highly successful commercial cleaning company. Rob was in search of an opportunity that offered ample scope to satisfy his ambitions, but within a stable marketplace. e identied franchising as the best option and spent over a year planning his career change, visiting exhibitions and franchise companies. After meeting Minster's founder and


now chairman, Alan Haigh, Rob decided to take on the vacant Essex territory. He liked Alan's open approach and felt that Minster's targets for growth were realistic. Furthermore, Minster had a proven business model – where systems were in place and all the groundwork had already been completed – and large territories offered virtually unlimited potential. Rob launched in 1992 when the UK was in the middle of a recession, so he knows a thing or two about running a business in difcult times. e says Starting your


86


own business is not for anyone afraid of hard work. But the support I have had from the team at Minster has been superb and, whatever problems you may encounter, help is always available, either from our network support ofce or from another franchisee.”


"Minster has gained numerous clients in the healthcare sector"


Now, 27 years later, annual turnover


at his branch is around million. ith around 330 contracts drawn from a broad spread of commercial sectors, we’re not as vulnerable as businesses that have to rely on a small customer base. fce cleaning is an essential service, which many companies prefer to outsource, especially when they are looking to cut expenditure; we make sure that the


franchisees, was awarded second place in the Minster Franchisee of the Year category in 2018, based on performance criteria including sales, protability, new business acuisition and customer retention. Now 67, Rob has no thoughts of immediate retirement and still enjoys the challenge of running a growing business. If and when he decides that it's time to take it easier, he will be able to rely on the skills of the experienced and long-serving management team that he has built up to keep the business running smoothly. Half of Minster’s branches turn over in


excess of £1million and the group’s total revenue is £41million. The initial start-up cost of a new franchise is £28,225 plus vat, £5,000 of which is allocated to a marketing launch package using a highly effective strategy that’s constantly being rened. If you reuire nance, inster will provide business models that you can share with banks. l


MINSTER CLEANING Commercial cleaning management 0121 386 1722 minsterfranchise.co.uk minster@minsterfranchise.co.uk


Investment level: £20k-£50k


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