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FOODSERVICE DESIGN AT MAJOR EVENTS COVER STORY


your seat, while at concerts you’re dancing, singing, and standing. A lot of people go out to eat beforehand, and alcohol sales tend to far outweigh food,” says Phillip Landgraf FCSI, executive principal at Ricca Design Studios, which recently renovated the restaurant and bar at Red Rocks Amphitheatre outside Denver, Colorado. Flexibility is essential for


accommodating different types of events within the same venue. “We do what we call white labeling for kiosks, using digital signage and ensuring the equipment has a generic setup, so we can quickly switch the concept and serve different menu items from the same kitchen,” explains James Johnson FCSI, consulting principal at Russell Partnership Collection, a UK-based hospitality consultancywith operations in the UAE and the US. Danny Potter FCSI, director of Invito Design – a consultancy that led the redesign of the General Admission concourse at


Flexibility is essential for accommodating different types of events within the same venue


HOW CAN WE MAXIMIZE THE USE OF THIS HUGE PIECE OF CONCRETE 365 DAYS A YEAR?”


THE QUESTION IS STILL:


Manchester’s AO Arena – explains how equipment can be adapted to suit different audiences. “A bar could just be a slushie bar for Disney on Ice, slushie margaritas for an older demographic, and then iced tea or coffee frappes on a conference day,” he says. Setting up F&B offerings for a concert


in a sports venue often means working with reduced space. “During concert events, some of the stands will close down, so the design needs to be as flexible as possible. It may be necessary to convert a brick-and-mortar food and beverage concession into one that serves beverages only, and supplement the offer with portables,” says Ryan Rongo FCSI, vice president of design at Chicago- based S2O Consultants. Knowing exactly how to adjust the offer


starts with a thorough analysis of audience profiles. “Forecasting numbers for live events is especially important because you


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