..POINT OF SALE...POINT OF SALE
WHY ARE GOOGLE REVIEWS SO IMPORTANT TO TAXI AND PRIVATE HIRE FIRMS?
POSITIVE REVIEWS ARE GOLD FOR YOUR FIRM Reviews
are one of the biggest factors in deciding
if your firm should be shown at the top of Google for a search such as “Taxi Near Me”. Reviews are the “new word of mouth” and getting to the top of Google is the new “number one in the phone book”. Managing your reviews correctly will have a massive effect on your firm’s bookings, driver recruitment and account work!
Unfortunately, for the majority of your journeys that do go well, your passengers wouldn't think of leaving a positive review, and almost take the experience for granted. Negative reviews are a big problem for taxi firms and can seem like an unfair attack on your hard work, especially when you know how it can impact your Google ranking.
Firms in the past have relied on deleting bad reviews or paying for fake reviews, both can have serious negative consequences, not just to your reputation with your passengers, but with Google. Trying to “beat the system” will drop your ranking with Google like a stone or even worse, you could be delisted entirely, never appearing in searches.
Negative reviews will happen but even the worst rants can be turned to your advantage with the right responses and the biggest defence of negative reviews is a solid offence of positive reviews. If handled correctly, no one will care about, or maybe never even see a few negative reviews when faced with thousands of 5-star reviews.
SO HOW DO YOU GET POSITIVE REVIEWS?
ReviewMaster and Responder, fully support Google’s terms of use; they work tirelessly to generate 100% genuine 5-star reviews from your customers and respond to all your reviews in a timely manner, with natural, personalised responses.
ReviewMaster is compatible with Autocab and iCabbi systems and is proven to drive your rankings to the top,
PHTM DECEMBER 2022
getting more bookings, drivers and account work, because after all who doesn’t want to be the best?
“ReviewMaster’s advanced technology will gain you more, regular, 5-star reviews from your satisfied customers, building trust in your taxi firm, and increasing your Google ranking.”
WHY CHOOSE THE REVIEWMASTER SYSTEM?
Utilising the power of the ReviewMaster system you can sit back safe in the knowledge that:
• ReviewMaster is doing all the hard work to get you regular genuine 5-star reviews that enhance your overall ranking.
• Whilst ReviewResponder is managing your reviews with tailored, intelligent, personalised replies.
• 24hrs a day, 365 days a year, ReviewMaster’s systems are working to help build your search engine optimisation, online reputation, and customer trust.
For more information visit:
taxisolutions.co.uk, call: 0330 088 6006 or see our advert on page 17.
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