EDITOR'S LETTER
PRESIDENT & CEO James Balda
jbalda@argentum.org
CHIEF FINANCIAL OFFICER Gina Mamone
Careers in Senior Living Come in Many Different Forms
For anyone new to the senior living industry one thing is immediately clear. Everyone has a story about and unique personal experience that brought them here. They were researching communities for a parent who needed care. They volunteered at a community in high school and remembered how rewarding it was to serve. They wanted a job that provided them with purpose. Working in senior living is about more than just providing shelter, it is also about providing a home, and requires
people with several different sets of skills who are passionate about what they do in order to provide the best possible care. From operations and community relations, to dining and hospitality – meet some of the people who are enriching the lives of residents and find out what brought them to senior living (p. 8). In this issue, we also place a spotlight on where the industry is headed if we are to meet future staffing needs of our communities (p. 15), and we look at current industry workforce trends (p. 20) and how foodservice is an important part of a resident’s quality of life. Plus, we have included a handful of recipes sure to inspire the home chef in all of us (p. 27).
It should also be noted that great leaders who have a focused vision have
worked to shape the senior living industry and make it what it is today. We are excited to introduce a new recurring column – Women in Leadership (WIL). Learn about WIL’s initiatives, programs, and events (p. 42). On a side note, we love to hear from our members. Share what is new and noteworthy with us at
editor@argentum.org.
— RJ Smith Content Director & Editor
gmamone@argentum.org
SENIOR VP, PUBLIC AFFAIRS Maggie Elehwany
melehwany@argentum.org
SENIOR VP, BUSINESS OPERATIONS
Brad Williams
bwilliams@argentum.org
VP, QUALITY IMPROVEMENT John Schulte
jschulte@argentum.org
VP, GOVERNMENT RELATIONS Paul Williams
pwilliams@argentum.org
VP, WORKFORCE DEVELOPMENT Ashante Abubakar
aabubakar@argentum.org
VP, CONTENT AND MARKETING
Stephanie Robert
srobert@argentum.org
DIRECTOR, MEMBER SERVICES & DATA
Kari Horesky
khoresky@argentum.org
DIRECTOR, GOVERNMENT RELATIONS Daniel Samson
dsamson@argentum.org
HUMAN RESOURCES DIRECTOR AND STAFF ACCOUNTANT
Olivia Wilson
owilson@argentum.org
OFFICE MANAGER/ EXEC. ASSISTANT Rosa Montgomery
rmontgomery@argentum.org
SENIOR MANAGER, PAC AND GOVERNMENT AFFAIRS
Meredith Bonyun
mbonyun@argentum.org
Senior Living Executive, Volume 29, Number 5 (print ISSN 2161- 6698, online ISSN 2161-671X) is published bimonthly by Argentum, 1650 King Street, Suite 602, Alexandria, VA. Periodicals postage paid at Alexandria, VA and additional mailing offices. Argentum member companies receive subscriptions for staff as part of their membership. Free controlled subscriptions are also available to qualified individuals in the senior living business.
POSTMASTER: SEND ADDRESS CHANGES TO Senior Living Executive, 1650 King Street, Suite 602, Alexandria, Virginia 22314 703.894.1805. Printed in USA. Copyright 2018. Prior to photocopying items for educational classroom, internal, or personal use, please contact the Copyright Clearance Center, Customer Service, 978.750.8400, 222 Rosewood Dr., Danvers, MA 01923 or check CCC Online at
www.copyright.com. Senior Living Executive will not be responsible for the return of any unsolicited manuscripts or photographs.
Copyright ©2022 Argentum. All rights reserved. No part of this publication may be reproduced or transmitted in any form—print, electronic, or otherwise—without written permission from Argentum.
Association of Marketing and Communication Professionals 2021 MarCom Awards
Trade, Association, Business Publications International 2021 TABBIES Awards
MEDIA AND PUBLIC AFFAIRS MANAGER
Patrick Connole
pconnole@argentum.org
MANAGER, PUBLIC POLICY Kyle Loeber
kloeber@argentum.org
MANAGER, WORKFORCE DEVELOPMENT Janet Andrews
jandrews@argentum.org
MANAGER, ADMINISTRATION AND FINANCE
Saara Dillard
sdillard@argentum.org
MARKETING MANAGER Kayla McAlindin
kmcalindin@argentum.org
EVENTS COORDINATOR Ashley Foster
afoster@argentum.org
EDITORIAL
CONTENT DIRECTOR & EDITOR
RJ Smith
rjsmith@argentum.org
PRODUCTION MANAGER Patricia Roiz
proiz@argentum.org
ART DIRECTOR Rose Thai
rthai@argentum.org
ADVERTISING DIRECTOR OF SALES Katherine Madison
kmadison@argentum.org
SUBSCRIPTIONS 703.562.1179
2021
SEPTEMBER/OCTOBER 2022
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