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VOLUME 25, NUMBER 6


CONTENTS 32 MEETING PEOPLE WHERE THEY ARE


Highly personalized, creative approaches stand out in this market. Here are ideas on how to use data and examples of inventive campaigns. Plus: A leader shares her path from sales to CEO/COO.


DEPARTMENTS


CONSUMER CHOICE


44 Change Agent: Ageist Media brand strategist Colleen Scholer downloads data on what motivates the 50+ audience.


OPERATIONAL EXCE LLENCE


46 Thought Leader: Online reputation management expert Chris Abraham shares tips to boost your community without draining resources.


MEMORY CARE


42 Novelist Marita Golden brings fellow award-winning writers together in a new anthology of Alzheimer’s stories.


3 EDITOR'S LETTER


38 FROM THE EXECUTIVE DIRECTOR'S DESK


40 Q&A WITH THE EXECUTIVE DIRECTOR


48 ARGENTUM ADVOCATES FOR YOU


52 PEOPLE AND PLACES


Be sure to visit argentum.org and subscribe to receive Argentum Daily, our daily e-newsletter, for access to the latest news, research, and initiatives related to senior living.


CONNECT WITH ARGENTUM argentum.org/facebook


argentum.org/twitter argentum.org/linkedin NOVEMBER/DECEMBER 2019 ARGENTUM.ORG 5


6


A CERTAIN SENSE OF PLACE: 2019 SENIOR LIVING BY DESIGN AWARDS


Winning communities celebrate the unique distinctions of location and culture.


48


KICK START YOUR OWN GRASSROOTS CAMPAIGN: INVITE A LEGISLATOR OVER


It’s an election year. Here are tips on advocacy from a longtime leader.


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