Federal Community Bank; and Washington Trust Bank. For Silverlake, there were 22 new-name deals in 2013,
compared with 20 in 2012. One of the largest in 2012 had been at First National Bank of Bastrop, with $400 million in assets. The Texas-based bank acquired the Silverlake system plus a host of the supplier’s other applications. The largest Silverlake customer is Lancaster, Pennsylvania- based Susquehanna Bank ($18 billion in assets), which has around 260 branches. One of the Core Director wins was at the aforementioned Iowa-based Libertyville Savings Bank, with $195 million in assets. The bank selected Core Director on an outsourced basis, to replace its 25-year-old onsite system from Nebraska- based Modern Banking Systems. The bank was scheduled for go-live in May 2013.
Jack Henry has sometimes benefited from the demand for a new core driven by consolidation. For instance, Massachusetts-based Brookline Bank ($4.8 billion in assets) was a standout deal in 2011. Brookline acquired the Silverlake system plus a host of the supplier’s other applications. The deal was largely driven by the need to standardise on one platform following the acquisitions of Ipswich National Bank and Bank RI. The consolidation of systems included CRM and internet banking. Other bank deals for Jack Henry, in the $1-3 billion asset sector, in 2011 had comprised Midland States Bank, Think Mutual Bank, First Community Bank and UniBank (the latter replacing Fiserv’s Miser). Other standout deals for Jack Henry in recent years have been at Whitney National Bank of Louisiana in 2009, with the $12.4 billion bank taking Silverlake after a 16 month search. The bank had been an acquisitive player in the previous few years, ending up with 150 branches across five states on the Gulf Coast, comprising Louisiana, Texas, Mississippi, Alabama and Florida. Silverlake had been used by one of the acquired banks. Jack Henry also claimed New York-based Community Bank NA, with $5.3 billion in assets, and Institution for Savings, a savings bank in Massachusetts, as a couple of its larger wins for Silverlake in 2009. Additional Core Director signings in the first half of
2014 were Oklahoma State Bank ($81 million in assets) and New Mexico-based The Bank of Clovis ($175 million). Both took the system through Jack Henry’s outsourced offering, JHA OutLink Processing Services. Also cutting over at around this time, for Silverlake, again via JHA OutLink Processing Services, was Texas-based Sonora Bank ($336 million). In 2015, US-based Fox Chase Bank selected Jack Henry
Banking’s SilverLake core processing system to strengthen its $1.1 billion commercial banking operations. Pacific National Bank (PNB) implemented Jack Henry Banking’s SilverLake core processing platform to prop up its digital and in-branch banking
systems, in September 2015. Nashville-based
FirstBank also implemented a new core banking system, SilverLake, supplied by Jack Henry, in 2015. The new solution would be delivered on an outsourced basis. The vendor
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describes this undertaking as an enterprise-wide technology overhaul at FirstBank. First PREMIER Bank selected the SilverLake System to provide enterprise-wide automation in December, 2015. The bank implemented the core processing system in an outsourced environment.
In June 2016, Jack Henry Banking announced that Georgia-
based Bank of Newington and Wisconsin-based Cleveland State Bank had successfully implemented Core Director. In December 2016, Jack Henry Banking completed the migration of Oklahoma-based Mabrey Bank’s IT and core banking to the cloud. The bank decided to migrate its systems to the cloud to relieve its in-house IT team from regular maintenance-related tasks to focus more on projects. In January 2017, West Virginia based MVB Bank signed for SilverLake along with jhaEnterprise Workflow and Banno Platform via OutLink. In February 2017, Rosedale Federal Savings & Loan Association selected Jack Henry’s SilverLake as its new core banking solution. The bank will also adopt Banno Mobile, SilverLake’s mobile banking suite. The systems will be delivered through JHA OPS. In May 2017, the company’s ProfitStars® division announced the availability of ‘Digital Quality Management’, a solution that automates website quality assurance governance. The solution which is a part of ProfitStars’ Web Solutions suite, monitors financial institutions’ websites for conformance with evolving accessibility guidelines, search engine optimization (SEO), branding, and content. With this, financial institutions will be able to customize their digital governance based on specific demands and business models. The solution also optimizes content, image, and technical formatting by detecting errors and unique brand and business rule violations. In July 2017, American National Bank selected the
SilverLake System to replace its existing core platform. In the same month, Central Bancshares Inc. (CBI) also selected the system to replace its previous core provider of 20 years with a new partner.
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