Partnerships
CSC came to place increasing emphasis on partnerships, with at best mixed results. An important looking Hogan- related tie-up, announced in September 2005, was with Fidelity (now FIS). The deal related to Fidelity offering CSC’s Hogan Integrated Deposits, Integrated Loan Processing and Enterprise Profitability suites, the technology for which was licensed to Fidelity, in an ASP/outsourcing model for North America and the Caribbean. In return, Fidelity undertook to maintain these suites at its bank processing facility in Arkansas. Around 30 Hogan staff moved across. Fidelity also agreed to act as CSC’s certified supplier of professional services for the three products, although it appeared that Fidelity’s role was less to do with selling than with maintaining them for existing users and assisting such users to migrate to Hogan Systems on an ASP basis or to more modern systems. This alliance was also meant to result in new system enhancements and capabilities. CSC continued to market Hogan Systems as a licensed, in-
house core banking system in North America and elsewhere. By 2012, CSC confirmed that there were no Hogan customers using the FIS ASP service, with the level of cooperation with FIS more or less around the sub-contracting of resources between the two companies. There were also agreements with both SAP and Oracle in a six month period from the end of 2007 to mid-2008. In the first case, it was announced that SAP’s Price Optimization offering would be integrated with Hogan Systems, to access loan and deposits data. CSC had long been an implementation partner of SAP on the ERP side. It was stressed at the time that a focus on complementing CSC’s still Cobol-based core did not mean that SAP technology would be replacing any of Hogan. The Oracle agreement came in mid-2008, when CSC announced that it was working with Oracle to integrate Hogan and CAMS II with the latter’s retail banking CRM solution, Siebel. Siebel and Hogan already shared a number of sites where the two systems had been implemented in-house. Combining the two was seen as a way of being able to offer an integrated end-to-end solution to new sites. A pilot was to be run at a top-tier institution in either the US or Europe. In September 2008, the relationship with Oracle was extended when it was announced that CSC would host Oracle Financial Solutions’ Flexcube core system for mid-tier US banks, as Oracle sought ways to gain traction for Flexcube in the US (Oracle had a similar agreement with EDS, which won a deal
to implement Flexcube at Butterfield Bank, Bermuda, in November 2008). However, there have been no examples of CSC hosting Flexcube for US banks. Moreover, the Siebel- related plans came to nothing, apparently thwarted by the lack of banking-specific functionality of the CRM offering. CSC also signed a partner agreement with Temenos in mid-2010 but this was focused on German-speaking Europe. The customer list for Hogan remained fairly stable into 2010, although Washington Mutual was lost to the financial crisis. Royal Bank of Canada was also no longer claimed by CSC as a Hogan user. And there were signs that other users were considering migrating away from the platform. Suncorp, an Australian tier two client, was one, a bank spokesperson stating that ‘we know that, in its current guise, it won’t meet our medium to long-term business needs’. The bank also expressed concern that CSC hadn’t upgraded the solution for a long time, and that more up-to-date technology was available from other vendors. The shrinking talent pool for maintaining Hogan – the majority of the developers were nearing retirement – was also cited as a key issue. The bank selected Oracle FSS’s Flexcube in 2011 and has subsequently been cited as a development partner for this supplier’s new core banking system.
Computer Sciences Corporation (CSC) and HCL
Technologies teamed up in 2015 to create a banking software and services joint venture which would lead to investment in
platform modernization and product functionality
enhancement. CSC will provide core banking, cards, payments, and software and product development. While HCL will provide capital investment, application implementation, and banking sales experience. This joint venture represents the latest attempt by CSC to modernize its legacy offerings, namely Hogan for core banking and CAMS for payments. The roadmap for these remains focused on Celeriti. In September 2016, CSC and Hitachi Data Systems (HDS) announced the expansion of their global alliance to help clients quickly and cost-effectively realize the benefits of cloud-enabled digital transformation. The companies have also entered a new multi-year CSC Agility Platform reseller agreement. In November, CSC, and PwC announced a strategic alliance to accelerate clients’ enterprise digital transformations.
transformation with CSC’s support, while CSC will lead technology
transformation, supported by PWC. US Financial Services Technology Market Report |
www.ibsintelligence.com 37
PWC will lead strategy and business design and implementation,
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