Accenture /Alnova
Madrid, Spain (Alnova); Accenture Global HQ: Dublin, Ireland
Alnova » One flagship customer in the US (BBVA Compass) » Toolkit design that enables adoption of individual components » Cobol back-end that runs on mainframe, Unix and .Net » Front-end and middle-tier run on .Net and Java » Mainly focused on retail
Alnova Accenture
Accenture is clearly, primarily a consultancy company, but also supplies a Cobol-based retail back office system, Alnova. Initially developed in Spain for one of the savings banks, the system has grown to now cater for around 100 users spread internationally, including in Latin America, Asia Pacific and a number of countries throughout Europe. The flagship customer in the US is BBVA Compass. Alnova has a toolkit feel with users able to take either individual components of the system or the whole solution.
As a reflection of this, customers ultimately take the source code and therefore do not receive standard maintenance. The core system was developed in the late 1980s with Caja Cantabria, a savings bank based in northern Spain that, as of 2011, became part of the Liberbank group. Throughout the 1990s and early 2000s, the system moved outside its traditional Spanish/Portuguese-speaking base with wins in Italy, Greece, Turkey, Israel and Poland. Today, as per Accenture, Alnova has a clientele of over one hundred banks across nearly 20 countries. With respect to the company, in March 2017, Accenture acquired First Annapolis Consulting Inc, a payments consulting and advisory firm. The acquisition is expected to compliment Accenture’s presence in the payments market. Financial terms of the deal, however, were not disclosed.
Origins
Alnova, the company, was created in September 2000, not long after Andersen Consulting changed its name to Accenture, as part of a legal settlement with Arthur Andersen. Accenture announced at one point that it would, over time, reduce its holding in Alnova, thus further widening the gap between the software and consulting arms, but this has not happened. Andersen Consulting/Accenture always claimed an
unbiased position when evaluating retail back office systems on behalf of clients. Nevertheless, the relationship between the two was fairly close: senior Accenture sales people around the world have been responsible for promoting the system in their respective geographical areas, and a traditional Alnova implementation took around half of its staff from the consultancy company.
The system was initially launched as Altamira but in mid-2001 it was rebranded as Alnova. At the same time, the company launched a pre-packaged version of the system intended for start-up entities, whether internet- based, branch-based, or centered on multiple delivery channels. Later in the year, it sourced a solution from Bankinter to constitute the CRM component to reside with Alnova.
Some implementations have been fairly swift. In
particular, in mid-June 2002, Mexican start-up entity, Banco Azteca, opted for the system and duly went live with a simultaneous cut-over of around 820 outlets (the bank is a subsidiary of a large retailer). It was the first bank to install the system on Microsoft’s .Net platform. The bank subsequently brought a succession of countries onto the system.
US Financial Services Technology Market Report |
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