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Head office: 1775 Tysons Blvd, Tysons, VA 22102, USA Tel: 703 876 1000 Other offices: Offices across 70 countries in the Americas, APAC, Europe and Africa Website: https://www.dxc.technology/ Contacts: LaDonna Hansen Tel: 512 658 0276, Email: lhansen7@csc.com Founded: CSC founded in 1959 (Hogan founded in 1977); DXC founded in April 2017 Ownership: Public company, listed on NYSE Number of staff (DXC): 155,000


The arrival of CSC


Hogan Systems Inc. was acquired by CSC in 1996. Although the Hogan Systems Inc. corporate name was dropped with the acquisition, CSC retained the Hogan Systems brand, marketing the system with other CSC financial services product offerings including software and related services, outsourcing, and system integration for retail banking, general insurance, and life insurance. CSC’s banking-specific software offerings include the CheckVision check image/archive suite and consumer lending BPO services.


CSC continued to extend Hogan Systems, albeit increasingly


within purely customer-specific projects. According to CSC, this co-development approach was successful in developing enhancements and new features based on ‘real-world’ requirements. CSC also continued some generic R&D investment in the product, especially with regards to IBM technology and its work towards a Service Oriented Architecture (SOA). In December 2003, CSC completed the first phase of its project to add IBM DB2 support to the system, in addition to IMS and VSAM. This was fully-funded by CSC with IBM providing the performance benchmarking. It was ultimately intended to be applied to the entire system. The first phase covered deposits and the financial support module which handles functions such as holds and stop pays. The second phase included DB2 support for the Hogan loans system. Several Hogan Systems users moved to the DB2 version of the Hogan Customer Information System, which is essentially the customer information file that manages all customer relationships. An existing Hogan user and top 20 US retail


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bank signed to upgrade its Hogan Deposits System to the DB2 version. However, it was felt by the company that the new version might be most attractive to new users rather than just existing ones.


In the meantime, a debit/pre-paid card system was


integrated with the Hogan Deposits System and branded as CAMS II Card & Merchant System. In addition to debit cards, CAMS II supports credit cards and merchant acquiring. Takers have included Deutsche Bank, Barclaycard (UK), SiNSYS (Europe), Caixa Geral de Depositos (Portugal), and Nedbank (South Africa). A separate payments-focused system is PTS, a processing platform used mainly by banks in Germany. Demand for CSC’s banking system from large-scale


retail banks has gradually decreased over the last ten to 15 years, but CSC has seen growing demand in card system replacements, especially in support of debit cards and pre- paid/stored value. Consequently, much of CSC’s activity has been in this space. Around the year 2000, about 30 per cent of CSC’s annual financial services revenue resulted from specialised back office software applications for banks, general insurance, and life insurance. About 40 per cent stemmed from outsourcing. CSC continued to market its back office system, bidding unsuccessfully at Israel Discount Bank, among others, in 2000. The fact that the system still did not fully support DB2 at its core did not help its cause, although the supplier traditionally emphasised that a relational database was unsuited for high- volume transaction processing. In fact, as noted, DB2 came back on the agenda in 2003, with CSC working on adding support for this.


US Financial Services Technology Market Report | www.ibsintelligence.com


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