Alnova head office: Ramírez de Arellano, 35 | Madrid, Madrid | 28043 | Spain Tel: +34 91 596 6000 Other offices: Operations in 55 countries Websites:
www.accenture.com,
www.accenture.com/software Founded: Andersen Consulting was formally established in 1989, with the name change to Accenture on 1st January 2001. Alnova Technologies was set up in September 2000. Accenture Software was set up in January 2010 Ownership: Listed on the New York Stock Exchange (NYSE/ACN) Number of staff: 435,000
Technology and functionality
With regards to the Alnova architecture, the back-end is built in Cobol and runs on mainframe, Unix and .Net environments. The front-end and middle tier run on .Net and Java. There is also a multi-channel layer, Alnova Multi-channel Technical Architecture (AMTA), available both in J2EE and .Net. AMTA supports branches, internet and wireless banking, PDAs, agents, tellers and call centers, and can be sold with or without the full Alnova package.
As stated, a CRM solution was sourced from Bankinter. Covering analytical and operational functions, the Alnova CRM solution provides contact and campaign management as well as customer insight and analytical capabilities. An
Evolution
Notably, in September 2003, Accenture announced a partnership with SAP which was intended to see designs from the Alnova system contribute to a fleshing out of SAP’s Corebanking/ AM retail banking offering (now Deposits Management). This seemed somewhat surprising, with Accenture helping an Alnova rival to market. SAP claimed a more package-type approach and there was meant to be a geographical differentiation, with Alnova focused on its traditional areas of strength – Iberia and Latin America – although with the possibility that the two partners would compete on occasions. On the product side, Accenture in 2006 went public on its intention to move to a Service Oriented Architecture (SOA) after setting out its product roadmap for Alnova. Around 100 development staff, mainly in Spain, were dedicated to Alnova; the SOA evolution was meant to happen over around three years and, among other things, was meant to see a more flexible mode of delivery, including the ability
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international brokerage module was developed with Barclays Bank in Spain. The back-end can be used on a centralised basis, with either one version for multiple country operations (BBVA does this in Latin America) or for multiple entities within a single country (as is the case with Austrian bank, Bawag). The system has a Customer Information System and supports deposits (demand and savings accounts, fixed term accounts), lending (mortgages, commercial and consumer loans), payments (direct debits and credits, funds transfer, card management, cheque clearing, FX payments), CRM, wealth management, product distribution (insurance, mutual funds, securities), trade finance, credit risk management, collaterals, and general ledger.
to offer components, such as the existing product and fee definition pieces, Product Factory and Fee Factory, on a standalone basis. Accenture still works with SAP although there have been some less than successful projects (including the development of SAP’s payments system at Deutsche Postbank) and a broadening of SAP’s partner base for its banking applications. Accenture also works with Oracle FSS, positioning Flexcube for international operations, alongside SAP for larger sites with little customisation, and Alnova for those customers that want to customise. In 2007, Banco Itau Chile signed for Alnova and the bank continues to use this system. In 2015,
Connecticut-based Liberty Bank began
implementing Accenture’s Mortgage Cadence Enterprise Lending Centre to simplify its processes. The bank, which counts 125,000 consumer and business accounts in its customer base and with assets of $3.9 billion, was looking for an all-in-one solution to its borrowing and mortgage processes.
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company details
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