Takers – Mercury
As with the other FIS products for the low-end market, the focus is domestic. However, there have been a few Mercury users beyond the US in the past, such as Jamaica Police Coop Credit Union and JPS Employees Cooperative Credit Union, both in Jamaica. The latter, with 4000 members, was Computer Consultants’ largest Mercury user in Jamaica when it went live for its 4000 Jamaica Public Services employees in 2001. A large number of Mercury users converted from the Computer Consultants-derived predecessor to Mercury, the DOS-based
Director. Philadelphia-based Eagle One Credit Union, a signing in 2003, was typical of these. Eagle One had three branches, 4500 members and $34 million in assets. When Utah-based Dugway Federal Credit Union signed for Mercury in 2004, it was touted as the 250th credit union taker of this system (albeit the vast majority having moved from Director). At this stage, the system was described as suitable for credit unions of under $150 million in assets.
Takers – BancLine
As mentioned, Intercept had a good line of business in the Bankers’ Banks. Following its acquisition of SLMsoft, it started to also sell BancLine into this sector. Bankers’ Banks came into being in the mid-1970s to serve the needs of small community banks with financial services such as cash letters, electronic services, credit card programs, participation loans, over-line loans, investment services and technology solutions. Unlike correspondent banks, they do not compete with the banks they serve. The first such Bankers’ Bank to take BancLine was the Independent Bankers’ Bank in Springfield, IL, in 2002. Atlantic Central
Banker’s Bank in Camp Hill, PA, followed in 2003, taking the system on a service bureau basis. FIS continued to plough this furrow, winning the third such taker for BancLine, Bankers’ Bank Northeast of Glastonbury, CT, in 2005. It served around 145 community banks in New England and New York. BancPac also has a user or two in the Bankers’ Bank sector. As with BancPac (see below), there are a number of regional user groups for BancLine.
Takers – BancPac
BancPac was taken by 2006 start-up, San Francisco-based New Resource Bank. It has an ethical slant and is largely online, with one branch. By mid-2014, the bank was starting to consider alternatives. The current core system was ‘designed for a younger bank’, said the bank’s president and CEO, Vincent Siciliano, who came on board in 2008. He felt BancPac didn’t fully match New Resource Bank’s focus, being a bit more consumer-oriented than SME-oriented. The lending side had been weaker than deposits, although this had been improving, said Siciliano. However, the bank wants to be ‘as leading edge on cash management as we can be’, in areas such as multiple levels of control, incoming and outgoing ACH payments, online banking and ‘positive pay’ facilities for combatting cheque fraud. He expected a selection process in the second half of the year to seek a replacement core system, either from FIS or elsewhere. Overall, the bank has a ‘best of breed’ approach, so around BancPac it had added a number of other applications, including the online banking system of Austin-based specialist, Q2. BancPac still sells in reasonable numbers. Pre-crisis, it used to gain a decent number of de novos, whereas business today is focused on replacements. FIS claimed seven new-name
deals in 2013, all in its traditional sector bar a notable gain in Puerto Rico. In 2010, FIS had announced eleven BancPac wins. A typical one was eleven-branch, Kentucky-based Town & Country Bank ($460 million in assets). In keeping with most such deals, it included a range of other FIS software, for ATM/ Debit card processing, bill payment, eBanking, imaging, and teller.
FIS claimed another four community bank deals for BancPac in early 2011, including Bank of Harlan, a community bank with $128 million in assets, in Harlan, KY. It took the hosted version alongside FIS’s TellerElite, ImageCentre, Vision COLD storage, Oncall telephone banking, OLB Internet banking, bill payment, Web design and hosting and communications. Iowa-based Hampton State Bank was a 2012 recruit, using the Austin TX-based data center of 21st Century Financial Services. There is a National BancPac Advisory Board, with ten
regional groups headed by users. Reading the list of group heads gives an idea of the types of banks with this system – Bay Commercial Bank, Calusa National Bank, Sandhills Bank, Metro Bank, First Vision Bank of Tennessee, Bank of Virginia (a 2009 signing) etc. The 2014-15 advisory board chairman was the CIO of GA-based The Geo. D. Warthen Bank.
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