INNOVATION REPORT 2024


IT spend per employee, 2017-23 Fig 27: TRAVEL AGENTS IT SPEND


£500m £400m £300m £200m £100m


2017 2023 2017 2023


By size of company 2017 2023


2017 2023 2017 2023


£25ĥ dzƤlĥ £15ĥ £10ĥ £5ĥǝ


ƣǝǑǝƫǝšŨËƖ 10 - 49 50 - 99 100 - 999 1000+ 2017 Fig 28: TOUR OPERATORS IT SPEND By size of company


£120m £100m £80m £60m £40m £20m


2017 2023 2017 2023 2017 2023 2017 2023 1 - 9 staff 10 - 49 50 - 99 100 - 999


£12,000 £10,000 £8,000 £6,000 £4,000 £2,000


2017 2018 2019 2020 2021 2022 Per employee 2018 2019 Per employee


ƣƢǝǑǝƦƫǝšŨËƖ ƣƢƢǝǑǝƫƫƫǝšŨËƖ


ƣƢƢƢ+ǝšŨËƖ ƧƢǝǑǝƫƫǝšŨËƖ


ƣǝǑǝƫǝšŨËƖ 2020 2021 2022 2023


ƣƢƢƢ+ǝšŨËƖ


ƧƢǝǑǝƫƫǝšŨËƖ ƣƢǝǑǝƦƫǝšŨËƖ


ƣǝǑǝƫǝšŨËƖ


2023


Fig 29: HOTELS IT SPEND


£200m £150m £100m £50m


2017 2023 2017 2023


By size of company 2017 2023


Per employee 2017 2023 2017 2023


£2,000 £1,500 £1,000 £500


1 - 9 staff 10 - 49 50 - 99 100 - 999 1000+ ƣƢƢƢ+ǝšŨËƖ


ƣǝǑǝƫǝšŨËƖ


ƣƢƢǝǑǝƫƫƫǝšŨËƖ


ƧƢǝǑǝƫƫǝšŨËƖ ƣƢǝǑǝƦƫǝšŨËƖ


2017


2018


2019


2020


2021


2022


2023


TRAVOLUTION.COM — OCTOBER 2024 — 37


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