A particular focus for the next three years will be developing a new set of technology building bloclocks for he nd


or the industry.


Roy explains: “This is being driven by our mission to serve the traveller better. “Underndertaking oneng one of the migration o he


ons t to the public cllo


he largest oud is op


up new avenues of what is possible. “Our modular technology and creation capabilities provide the basis fo enha ce rapid deplo men


orr enhanced experimen loyment and


orrpo orration ngiin ons, ena nd innovation enabling hem o


Amadeus says it strives to help its customers improve the experience of the end user


opening ng


mentation on.


on,


“Our open platform connects our partners, from startups to large global co


ng them t to build and tto nd develop hem ng the g


acceaccess t to heo the building “Briin


ogethe onher on a moder nriva


lop themselves by offe ngerring ng blloc


olol gy ocks the nehey need.


gllobal travel i indundustry ern techno o


platform, we can create value through unr


allled capab i e an


cu tomer Wo


apabillitiies and services.” He adds: “By doing so, we


open the latest technology to our customers, regardless of theiheir size. orrking acng across segmen


ments, we ha to he


to the benefenefit of the travelellerer.” EXCITI


TINGTI TIMES


Bolstered by the buoyancy of the intersection of travel and


technology, Roy says now is a “very exciting” time to be the CTO of a compan


company defined by technology. It’s clear that he is proud of the €1.1 billion investment in 2023 in


in hno


he end-tto-end experienceence he


have


visibility over industry data and can levererage it to help our customers to build the end o end to he


tomer to


Bringing the globall iindustry together on a mr on amodern platform,we can create va


g t e g n ttech , we c n c capabilities and services


allue through unr ies a d s


research and development – a hike of nearly 13%from 2022 – but it’s the “industry-


DC-driven proce This includes ne


en process fo orr distributing


and “future-proof” cloud native solutions among the in ar


ol on latest advances in artificial intelligence, and NDC. ial lig nc an


The success the firm has had in this area in 2023 means it’s easy to see why it’s enjoyed a comfortable trading


ng airline ne offer new devellopmenopment of p prroducts su


ers t to such


y-wide initiatives” that excite him.


“In line with IATA ambitions, we are working to drive a new mindset and realise the opportunities of Offer and Order [the NDC


o travelle


as Amadeus Nevio, which is backed by fully flexible na


ong he errs].” also acq


riiva lalll ed ic


acquired Vision


update for the first half of 2024. Twen


NDC content through Amadeus to morore than 48,000 travel agencies in 155 markets, while Amadeus continued to grow at double-digit pace throughout the first half of the year. The firm’s group revenue increased by 13.4%, Ebitda grew 15%and operating


DC on en


ntty-eight aht aiirlines di ug


distribu ma


buted to


on-Box, a biome


oncome rose by 18.6%, resulting in an adjusted profit up 22%year on year. In the past 12 months, Amadeus has ometrics oper or or


2% operattor for airpo orrts,


airlines and border control. Vision-Box utilises the latest technology, meaning it doesn’t even require gate barriers – travellers can walk through the ID aisle en masse, without queuein


queueing or even pausing. Roy describes this as “excitingin lopmen


development” that will shape the future mass transit experience. While the brand’s relationship with IBM remains strong, recent years have seen significant milestones withMicrosoft, including its journey to the cloud and generative AI foundation models. on


ha ong cen nd ener


au ing. ha


ha nd he en on In colollabororation withMi Microsoft and Accenture, Amadeus ± nd Acce ma ca ma tone er ence ib


TRAVOLUTION.COMTRA OLUTION.COM — OCTOBER 2024 — 11


— OCTOBER 2024 — 11


PICTURES: Pexels/Olly; Nathalie Oundjian


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