‘Our goal is to be the global technology enabler of travel’
Amadeus chief technology officer Sylvain Roy believes the company is well positioned to facilitate the industry’s take-up of the latest technologies. He spoke to Kate Harden-England
Ushering in a new era at Amadeus is Sylvain Roy (pictured), the not-so-new chief technology officer of one of the leading travel technology providers. Armed with notions of technology being our “biggest
opportunity”, with opportunities that we can’t even imagine just yet, he plans to steer the company’s offerings to be building blocks that serve the traveller better. Once a C++ developer who started with the company
more than two decades ago, he has built up a 360-view of Amadeus that will be integral to his leadership. He says: “Our goal at Amadeus is to be the global
technology enabler of the travel industry. “The accelerating pace of the travel industry makes
time-to-value critical for Amadeus and our customers, which means that our technology teams need to innovate, develop and implement applications quicker than ever before.
“Our vision a
allso enc mpncompasses efficiie CON AN
portant compe tpettiitive ad ONSTANT EVOL
madeus’s focus remains on advancing its public cloloud migration ef or
ocu ema on ng on efforts, adop ng
he company also hopes to provide openness and self-service capabilities to enhance user autonomy, while foste ng ef
native architecture for “greater agility”, and harnessing data and AI to drive innovation. The om er
op ce ca erring efficien on to ent and to pr to enha ce nd respon on tor nd lo er ng openne tonom onsible devellopmen prac ce olo opment practices.
It wants to build robust security into all of its solutions and will continue to monitor and pilot emermerging technologies.
nd OLUTION
advantages o ON
ent sca ab i ages f for Amade deus.”
allabillity,
stability, flexibility and security—elements that all constitute impo
How does Amadeus achieve all this? Roy says it does so by constantly evolving. Ama
dopting a cloloud-
10 — OCTOBER 202
10 — OCTOBER 2024 — TRA
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TRAVOLUTION.COM
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