INNOVATION REPORT 2024


SŘóİíĒİĉǝæƉǝçĺįŘËİƉǝšĒƒóƺǝƤƢƤƥǑƤƦ


ƣƢƢƢ+ǝšŨËƖ £874m


ƣǝǑǝƫǝšŨËƖ £106m


ƣƢǝǑǝƦƫǝšŨËƖ £216m


Fig 21:


TOTAL IT SPEND IN THE TRAVEL INDUSTRY, 2023


ƧƢǝǑǝƫƫǝšŨËƖ £131m


100 - 999ǝǝšŨËƖ £647m


Figures rounded to nearest £million


dzƣƿƤæİǝ ǝdzƣæİǝ


dzƪƢƢįǝ dzƨƢƢįǝ dzƦƢƢį dzƤƢƢį


1 - 9 staff


dzƨƢƢįǝ dzƧƢƢį dzƦƢƢį dzƥƢƢį dzƤƢƢį dzƣƢƢį


10 - 49 50 - 99 100 - 999 1000+ Fig 24: PREDICTED SPEND IN TRAVEL SECTORS BY COMPANY SIZE IN 2024


PASSENGER WATER TRANSPORT PASSENGER AIR TRANSPORT HOTELS TRAVEL AGENTS TOUR OPERATORS


Fig 23: TOTAL IT SPEND BY SIZE OF COMPANY, 2019-24* Fig 22:


TOTAL FORECAST IT SPEND IN THE


TRAVEL INDUSTRY, 2024


100 - 999ǝǝšŨËƖ £739m


Biggest increase in IT spend in 2023 was by Tour Operators with ƣƢƢǑƫƫƫǝšŨËƖ


31%


ƣƢƢƢ+ǝšŨËƖ £1.02bn


ƣǝǑǝƫǝšŨËƖ £98m


ƣƢǝǑǝƦƫǝšŨËƖ £196m


ƧƢǝǑǝƫƫǝšŨËƖ £148m


2019 2020


2022 2021


2023 2024* forecast


Smallest increase in IT spend in 2023 was æƉǝDĺŨóĨšǝƃĒŨďǝƣǑƫǝšŨËƖ


0.02%


Largest predicted rise in IT spend in 2024


28%


is for Tour Operators ƃĒŨďǝƣƢƢǑƫƫƫǝšŨËƖ


Biggest predicted drop in IT spend in 2024 is for Passenger Water


-20% TśËİšŘĺśŨǝƃĒŨďǝƣƢǑƦƫǝšŨËƖ 1 - 9 staff 10 - 49 50 - 99 100 - 999 1000+


TRAVOLUTION.COM — OCTOBER 2024 — 35


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