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business Essential news, comment and analysis


Travlaw’s Stephen Mason: ‘If the


Supreme Court (pictured) decides the Court of Appeal got it right, it would be good news for the industry’


Supreme Court to review Kuoni liability judgment


Personal injury appeal could see seismic shift in liability of UK tour operators. Ian Taylor reports


A legal case that could reshape UK tour operator liability for personal injury will go before the Supreme Court next week.


The hearing before five Supreme


Court judges will review the Court of Appeal judgment last year in the case of X v Kuoni Travel. The Court of Appeal found tour


operator Kuoni not liable under the Package Travel Regulations (PTRs) for the rape of a client, Mrs


72 travelweekly.co.uk 25 April 2019


X, at a hotel in Sri Lanka in 2010. The woman was assaulted


by an electrician working as a contractor at the Club Bentota Hotel and subsequently brought a claim for damages against Kuoni. Her lawyers argued Kuoni was liable for the actions of the hotel contractor. This was dismissed by the High


Court, which found there was no “improper performance” of the


package contract and the assault on X was an event neither the hotel nor Kuoni could “with all due care foresee or forestall”. This judgment was upheld by the


Court of Appeal in April last year. Travlaw partner Farina Azam


said: “The issue is around tour operator liability. The Package Travel Regulations [PTRs] say, ‘You are liable for your supplier’, but this case suggests that might not be so. “The issue is whether Kuoni was


liable for this electrician working in the hotel. He was a contractor. Normally a hotel would be liable for


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