INSIDE THIS
WEEK Contents
NEWS Hot Stories
Trade vows to back terror-hit Sri Lanka; Cook suitors ‘eye best holiday brand’; Future of Travel Selling speakers named; Wowcher makes travel bookable on site; Bed banks in line for tax-refund millions
One of eight agent places on the maiden sailing of NCL’s Norwegian Encore page 34
WIN!
Round-up TourHound hits target; Jet Airways Travel Directors; Hays’ charity efforts
Talk Back Jet2 pilots, Virgin Atlantic, cruise tipping
NEWS YOU CAN USE Product Elle Voyage, Universal, Funway 17
Operator Audley, Ramblers, Super Break, Kuoni, Saga, Scenic, Tipto, Large Minority 18
Cruise P&O, Princess, Ponant, APT, Just You, Tauck, Crystal, Seabourn, Oceania 24
FRONTLINE Comment Miles Morgan: face-time wins 30
Readers’ Lives Paul Salisbury, Guru Travel 32 This Week In... Horizon, Owners Abroad 39 42
Mystery Shopper Thomas Cook’s Kerry Heald offers best India advice in Nottingham
DESTINATIONS
Latin America Pantanal: Go wild in wondrous wetland 44 Colonial Cities: Six of the best
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Food & Drink Lanzarote: Winemakers revive old ways 56 Food Sourcing: Fish, forage and farm
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VINE TIME Discover how winemakers in Lanzarote are going organic
page 56 BUSINESS
Travlaw Big Tent Brexit, Tui, Atol, LTAs 70 Liability Kuoni case at Supreme Court
72 WHAT
LUCY DID THIS WEEK
25 Apr 1
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Lucy Huxley Editor-in-chief @Lucy_Huxley
Had a crazy night out with my team courtesy of G Adventures, which took us cocktail-making in a trailer in Hackney, Breaking Bad-style!
Took my kids canoeing over the Easter weekend and to Granny’s legendary annual Easter egg hunt in her beautiful garden.
Dressed my daughter in blue and green for World Earth Day at school, and helped her decorate a pebble with an endangered species!
25 April 2019
travelweekly.co.uk 3
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A NOTE FROM THE EDITOR Professionals prove worth L
the tragic bomb attacks in Sri Lanka (page 4). The news was particularly chilling as my family had
stayed at one of the hotels targeted just six months ago during the England cricket team’s tour of the country. The tributes and messages of support to emerge in
the days since demonstrated the special place that Sri Lanka holds for those like my family who have visited or who send tourists to this beautiful destination. And as is so often the case in such circumstances, our thoughts are not only with those who have lost loved ones, but also with the many Sri Lankans who rely on tourism for their livelihoods and who could suffer further should these terrible atrocities have a long-term impact on bookings.
Among the social media posts in the wake of attacks
were a number from travel companies working tirelessly to help their clients, demonstrating again the value travel professionals can bring before, during and after a booking. The expertise and service provided by such
professionals will be one of the subjects of a special Travel Weekly event on the future of travel selling which will take place next month as part of a year-long calendar of activity to mark our 50th anniversary (page 5). As global events make the travel landscape
ever more complex, it will be fascinating to hear from a range of experts on what the future holds for our core readers and the entire travel trade.
ike many in the travel industry, I was shocked to wake up on Sunday morning to the breaking news of
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