FRONTLINE


Sam’s day at Teithiau Menai Travel I met Ann and Siân at the Global Rocks event in Cheshire,


where they were having a ball – placing bets at the ‘casino’ and dancing to the Dolly Parton tribute act. Ann was also sharing the fun with her followers on Facebook Live.


The next morning, I followed their branded car through the mountainous scenery of north Wales, along the Menai Strait to their agency in the centre of Caernarfon. There was a friendly atmosphere, with a stream of


customers popping in – all speaking Welsh, with the occasional word in English such as ‘brochure’ and ‘open-top bus’. As the postman delivered their copy of Travel Weekly, they had a request from a choir for a group trip. It is a traditional agency, with certificates and awards adorning the walls, family photos on the shelves, offers in the window and plenty of brochures. There’s also a branded aircraft model suspended from the ceiling. As Ann admits: “I am quite old fashioned. We do book a lot online now, but I do prefer to call, as I like the one-to-one contact with suppliers.”


FROM TOP:


Ann and Ela outside the agency; Ann catches up on the news; Ann and Sian at Global Rocks


travelweekly.co.uk


Samantha Mayling with Ann Jones


25 JULY 2019


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