search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
Z Hotels Z


Hotels opened its first hotel in the heart of Soho almost seven years ago. The concept? To provide high-quality


accommodation in the most central of locations at an affordable price. In fact, we set our sights specifically on meeting the needs of short-stay travellers, typically those looking for a one- or two-night stay. In doing so, a new form of hotel bedroom was conceived. One that was smaller than a traditional room (up to half the size), but which didn’t lack quality or functionality. The Z bedroom was designed to be perfectly


formed for such short stays. A large, comfortable bed (made by our friends at the Naturalmat company), an amazing in-room entertainment experience (large Samsung TVs with all the very best content from Sky and BT Sport), and finally, an en suite bathroom with powerful showers, which are both clean and practical (who wants to shower in a bath? Not us!). Today, Z Hotels is very proud to employ more than 200 team members across the group. We have 11 hotels across central London, Liverpool, Glasgow and now Bath. Our dedicated team members provide the very best in customer service to more than 1,000 guests, each and every day. As a group, we wouldn’t have made such an impact were it not for the incredible effort of all of our team members. The Z group continues to expand and we


are developing two hotels, in Trafalgar Square and Holborn, both of which are scheduled to be open towards the end of next year. By focusing on a key business driver – our


employees – we look to attract and retain the best possible teams and provide an outstanding working environment. This focus has helped us


SHOWCASE Case study


Small hotels with big ideas: a company whose mantra is ‘dare to be different’


deliver not only exceptional service to our guests, but also gives us a competitive advantage in the hotel sector and has helped us achieve sustained financial performance. Due to the nature of our business and our unique proposition in the market, we believe we can differentiate ourselves further through having selling qualities that can only be delivered through our team members. All duty and hotel managers commenced


their careers at Z as guest service assistants. We really believe in training initiatives that lead to promotion and retention.


Benefits of working at Z ●●Internal promotion and transfer opportunities as priority


● ●An annual training calendar, including: – Cultural training, including vision, values and our behavioural competencies


– WorldHost® training – Leadership skills ●●Mentoring skills ●●Essential management skills ●●Power hour training, including conflict management, effective meetings and decision making


●●Mentoring and coaching programme ●●Sports and social calendar (an organised monthly event for everyone)


●●Two bumper events in the summer and winter ●●Contributory pension scheme ●●Recognition programme.


Contact us hr@thezhotels.com www.thezhotels.com


91


Patricia Belbe, recruitment officer, Z Hotels “I started working at Z Hotels in May 2015 and since then I have felt that I have stepped into a big family away from home. If you are driven and have a real passion for hospitality, this is the perfect place to be. Not only are you given the chance to grow, but you also have access to different types of training, support from the senior team and opportunities to develop. “At Z, people are appreciated for their


personality, contribution, attitude and drive for hospitality, rather than for being another number. It is very important to feel valued and appreciated and at Z you certainly feel this way. “My journey with Z is full of guidance


from the senior team, development training, experience and continuous leadership that contributed to my career growth. After working for more than two years in operations as a guest service assistant and then as a duty manager, I can say that I am blessed to have received the opportunity to be part of the HR team, and I can continue to contribute to the growth of this amazing company by always looking for unique individuals.”


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92