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Who can help? Here are a few bodies with useful resources and information for newcomers to the industry


Hospitality Guild An alliance of employers, skills bodies, individuals and training providers www.hospitalityguild.co.uk


Institute of Hospitality The professional body for managers and potential managers www.instituteofhospitality.org


Pace The Professional Association for Catering Education www.keepinpace.org


Not Going to Uni A resource to help you find apprenticeships, college courses or work experience www.notgoingtouni.co.uk


Springboard Springboard aims to help young people find training and work placements with a view to employment www.springboard.uk.net


ospitality is a sector where youth is on your side. A third of the workforce is under 25 and,


of the many who rise up the ranks, most will have had their first managerial role before the age of 30. Few other professions take young people so


seriously, nurturing, training and developing the next generation of managers from a notably young age. It’s also proving to be an attractive career option for ambitious women, who account for 57% of the total workforce. You do have one big problem, however – choosing a sector in which to begin your career. Hotels offer all sorts of exciting roles under one roof, from chefs to housekeepers, front of house managers and operations teams, while British restaurants, pubs and bars are renowned for being at the cutting edge of cuisine. Or you could flex your commercial acumen with a fast-moving foodservice company, spread your wings on cruise ships or enjoy the bright lights at a tourist attraction. The great thing is that your skills will be transferable, so you can move between sectors. Working in hospitality is fun, buzzy and sociable,


but it’s also hard work, and you’ll almost certainly work long hours or night shifts at some stage. However, if you choose an employer that offers good development programmes, your commitment will be well rewarded and your steady rise through the ranks will impress those of your friends who have gone off to work in banks, offices or other industries where rapid promotion is a rarity. No wonder the hospitality industry employs


a whopping 10% of the British workforce, accounting for more than two million jobs.


A fast track for your ambitions You may start on a low pay scale, but it is possible to progress into management quickly on salaries that will rise well above those offered in offices.


And it’s not just about the service side. If you


have an interest in marketing or events, you can specialise in those areas. Similarly, there are great opportunities in finance, IT and human resources. And in all sectors of the industry, individuals can use their skills and experience to work abroad.


A sense of being valued To be quite frank, this industry needs your talents. First, it has a skills shortage, particularly for managers and chefs. Second, it needs to recruit about 660,000 skilled workers by 2020 to keep up with its astonishing growth. As a result, employers are doing their utmost to support, develop and retain staff with talent, and with two out of five workers aged under 25, they clearly take young people seriously. You’ll find that business-oriented qualifications and on-the-job training schemes are tailored to all levels.


Ongoing development Continuing professional development is crucial if you want to go far in any profession. Happily for you, top hospitality companies offer mentors and their own programmes – as do professional bodies in the sector, such as the Institute of Hospitality – which provide training and progression in management and leadership skills from introductory level to advanced.


Opportunities for all The beauty of hospitality is that you can have a fulfilling and satisfying career without having to be academic. Personality and common sense will get you a long way, particularly front of house, behind a bar or in a receptionist role. But for those who want to progress up that ladder, you’ll find any qualifications you’ve already got will make your ascent that much swifter.


Share the love The service skills you will hone in a hospitality job will mean you can transfer between any of the tourism sectors, including:


● ●Events


● ●Food and service management


● ●Gambling


● ●Hospitality services


● ●Hotels


● ●Pubs, bars and nightclubs


● ●Restaurants


● ●Serviced apartments


● ●Self-catering accommodation, holiday parks and hostels


● ●Tourist services ● ●Visitor attractions


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