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Application forms DO


...send a CV on spec, but be targeted about the type of role you’re looking for. Remember, if HR receives a CV without a covering letter, they have no idea what type of role you are looking for or whether you are


committed. It is then much harder to progress the application.


...blanket-bomb dozens of recruiters with your CV – it gives HR teams the impression that you are not passionate about working for their company.


DON’T


What employers


look for


●●Enthusiasm for the job and the industry.


● ●Great interpersonal skills and a love of meeting people.


● ●Good reasons why you have chosen hospitality as a career.


● ●Care in your appearance and presentation.


The interview…


●●Some companies have a more relaxed dress code, but it’s best to check that out first – or simply be safe and dress smartly.


● ●Make sure you know where you are going and how long it will take. If you get delayed, ring up to explain and apologise.


● ●When you walk in, project confidence and maintain eye contact – but not in a spooky way.


●●During the interview, remember to listen and answer the questions accurately, using examples to back up any of your achievements.


● ●Try not to interrupt.


● ●Keep your ears and eyes open and ask questions because you need to make sure this company is the right cultural fit for you – it’s not all one-sided.


37


●●Don’t forget to keep a few questions up your sleeve for the end – perhaps ask what sort of person they see in the role.


● ●Send a short note afterwards to confirm your interest in the job – if you still want it.


● ●If you don’t get the job, ask for feedback and learn from it. Treat it as a positive learning experience and carry on applying.


Preparing for the interview


●●Put yourself in the interviewer’s shoes: if you were them, what would you want to know?


● ●Research an employer by checking out the company website and reading the news pages in industry magazines such as The Caterer. Take note if the business is expanding – and beware if it’s getting bad press.


● ●Don’t panic. No matter how much you prepare, nerves can take hold; harnessing them can work for you, not against you. Take slow, deep breaths until you feel calm.


● ●When you arrive, shake hands firmly. A visit to the bathroom before you go in will let you wash and dry your hands so they aren’t clammy.


● ●Ask friends and family to share their interview stories so you can glean some helpful dos and don’ts.


● ●Visualise the interview going well and keep those positive thoughts front and centre as it really will help you make it a reality.


●●Always follow the instructions. If the HR manager asks you to use black ink, don’t use blue.


● ●Photocopy the form and practise on rough versions.


● ●Answer all the questions, but don’t add extra information unless requested.


● ●If they ask for a personal statement, keep it succinct.


● ●Check spellings and facts carefully.


● ●If a question isn’t relevant, write ‘not applicable’ so they know that you haven’t forgotten to answer it.


● ●Online applications will often be scanned for keywords, so use keywords from the advert. If they ask for a dynamic team leader, include that phrase and information in your application.


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