Buying Business Travel


Contactless travel Why road warriors are losing the human touch


For company travel & meetings buyers March/April 2018


Staying on track? How UK rail franchises are shaping up


Celebrating excellence The winners of the 2018 Business Travel Awards


#91


MARCH/APRIL 2018 Issue 91


Taking a dive into


travel and expenses


Covers MAR APRIL 18 revise.indd 1 22/02/2018 11:21 CONTENTS REGULARS


8 News Update 22 Databank 28 Tech Talk 30 Buyer’s guide 33 Travel buyer Q&A 34 Analysis 38 Interview 40 Ask the Experts 42 According to Amon 44 Westminster Watch 47 Mystery Buyer 110 Destination: Cardiff 112 Yourspace 114 Reviews 117 Guest Column 118 Movers & Shakers 118 GTMC & ACTE Columns 121 Legal 122 Diary of Events 122 ITM Update


FEATURES


48 First in class


Celebrating the winners and finalists of the Business Travel Awards


58


Mining the data There may be opportunities for buyers to make savings by drilling down into travel and expenses data


64


Getting an upgrade New types of long-haul aircraft are being fitted with premium cabins


74


Lone wolf travellers As travel becomes more automated, there is less human interaction


80


A good match Finding the right TMC requires the implementation of a rigorous selection process


86


Car wars The car rental sector is evolving and offering new mobility solutions


95


Back on track? Despite more investment, rail franchises have failed and fares are still rising


103


Room for everyone The serviced apartments sector continues to grow, despite the presumed threat from Airbnb


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buyingbusinesstravel.com/newsletter 74


DROP


DATA


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DATA


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