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with us for over 35 years, including myself! “We also have a substantial network of trusted independent retailers who play a pivotal role in showcasing our offering to prospective customers. We have been working with many of our retail partners for a number of years and we value our relationships with them, always striving to offer as much help and support as possible.” There’s also no doubt that the company’s humble beginnings in the Gregory garage have never been forgotten. Right from the beginning, Symphony has been guided by a set of core values – delivering excellent service, customers first, partnership with suppliers, nurturing its staff and a duty of care to the environment. These founding principles are future-proof and remain instilled into the fabric of Symphony today and will remain so in the future.


Still growing


And those principles clearly work – since those beginnings 50 years ago, Symphony has grown to become one of the biggest suppliers in the sector with nearly a million square feet of manufacturing and distribution space across its three sites, including its head office and marketing suite at Pen Hill in Barnsley where it relocated in 2008. Forward thinking as always, Symphony is also looking to the future with the recent commencement


of the next phase of the Pen Hill site that will add an additional 300,000sq ft of manufacturing capacity by 2023 and service its future growth plans. Over its 50 years, Symphony has also become


a recognisable household name; its distinctive red lorries are now a familiar sight on the UK’s roads. And under the Symphony umbrella a collection of brands has been launched which are recognised and loved by both its B2B customers as well as British consumers. These include Gallery, Milano, Freedom and Linear for kitchens, Aquadi for bathrooms and Urbano for bedroom furniture. In 2015 Symphony partnered with the most iconic of British brands, Laura Ashley, and launched its flagship Laura Ashley Kitchen and Fitted Bedroom Collections. The Symphony Group has always been at the


forefront of innovation. As the UK’s largest privately owned manufacturer of fitted kitchen, bedroom and bathroom furniture, the company has continually invested in innovation and has a strong history of ‘firsts’.


These include being the first to achieve the ISO 9001-2008 standard for production and control systems, the first to create a bespoke extranet offering customers real time access to track orders and related information, and the first to achieve BS EN ISO 14001 for recognising and controlling the effects of manufacturing on the environment.





Symphony Stories


Adam Smith, regional sales manager at Symphony


I joined Symphony in October 2010 as a retail sales administrator and


before long what was initially just a job became an exciting and rewarding career. One of the many inspiring attributes of the Symphony business is that it always looks to identify and grow talent from within and after only a short time with the company I was given the fantastic opportunity as business account manager for Yorkshire, the North East and Cumbria. I was then promoted to retail key account manager in April 2017, heading up the Merchant Account Team.


I’m now into my 11th year with the company and at the beginning of April I was given yet another fantastic opportunity to move into senior management as northern regional sales manager for the retail division. The business has experienced fantastic


We have a substantial network of trusted independent retailers who play a pivotal role


in showcasing our offering to prospective customers Simon Collyns, marketing and retail director, Symphony


August 2021 ·


growth since I joined yet has maintained a culture of togetherness and teamwork which I’m proud to be a part of. I’ve met some incredible people during my time here and I’m really looking forward to many more years with the company that has had such a positive impact on my life.


39


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