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Pulse


MARKETING & COMMUNICATIONS RELAX GAMING, SPORTINGTECH & LADY LUCK GAMES


Roundtable: Te changing face of Marcomms


G3 speaks to key decision makers within the marketing departments of some of iGaming’s top studios ahead of the return of ICE London. We discuss new market expansion, key content channels and the lingering effects of the pandemic with Relax Gaming’s Marija Hammon, Sportingtech’s Victoria Bonner and Lady Luck Games’ Julian Borg-Barthet.


Which B2B and B2C channels do you consider most valuable when promoting the company and its products?


Victoria Bonner, CMO, Sportingtech: As a B2B platform provider, our primary objective is lead generation, followed closely by brand awareness and educational outreach that focuses on our remit and USPs.


To translate that into effective marketing, we need to be where our potential customers and partners are. A mix of paid media is usually the approach for online, whereas the offline world is catered to with trade shows. We’re interested in targeting the industry in our growth markets and that means utilising an intelligent mix of wider awareness and targeted marketing to drive leads.


P134 WIRE / PULSE / INSIGHT / REPORTS


Marija Hammon, Head of Marketing, Relax Gaming: A strong online strategy is integral to keeping our business at the forefront, however, we simultaneously respect the strength of face-to-face interactions, and place emphasis on securing presence at conferences - from both a sponsorship perspective and in terms of team representation - whilst also running our own corporate hospitality initiatives, game tournaments and other social initiatives.


Ultimately, our most important B2B channel is owned media, including our client area, website, social media channels and CRM systems, which offer a key communication point to our own existing customer base. Naturally, following on from that will always be our phenomenal media partnerships who bring Relax content to a wider space. Earned media is


important to our marketing mix as an amplification tool, both in its own right and also in combination, with shared media as an example.


Due to the nature of connectivity that we enjoy in the digital space today, we are aware of the extraordinary impact and reach that every digital marketing effort can present. Producing high quality visuals, clear messaging and a unique approach is more important than ever in order for companies to stand out in a sea of information. Te power of outstanding video content is also no longer only desirable, but essential.


When it comes to B2C, our operator partners are the strongest tool for communicating to players, however, there are other marketing


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