Washroom upgrade considerations
SEKO explain to us what to think about when you’re looking to make changes to your washroom dispensers.
There’s an old rule of thumb that if a restaurant toilet is clean, then it’s a safe bet that the kitchen will be too. Unfortunately, the opposite is also true – if the restaurant operator won’t make the effort to keep floors and fixtures clean, how can diners trust that kitchen surfaces and cookware are hygienic?
In fact, this can be applied to any public or commercial space. From office buildings to hotels, the washroom is, more often than not, reflective of a business’s overall hygiene standards. It’s not just about cleanliness – substandard facilities such as dispensers can also be unhygienic or even unsafe for users, which may erode user confidence and damage brand perception.
So which areas should operators focus on in order to provide greater protection and improve user experience?
Soap and sanitiser dispensers
In public and commercial washrooms, manual soap dispensers are often subject to heavy-handed usage, with levers repeatedly pumped with excessive force – particularly when product is running low.
For users, attempting to operate a broken or malfunctioning soap dispenser provides a frustrating, negative experience, which is why building managers should ensure systems are robust enough to withstand heavy use rather than be tempted by the cheapest option.
While many operators choose to install poor-quality dispensers based on their low price, this is not in fact cost-effective due to the regular expense of repair and replacement, when compared to the far greater lifespan attained from more reliable systems.
When it comes to sanitiser dispensers, the benefits of a free-standing, high-capacity unit such as SEKO’s touchless, drip-free DispenserONE, compared to short-term solutions like messy pelican pumps and low-capacity manual systems, are clear.
Paper dispensers Although electric hand dryers are now a common washroom
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fixture, manual paper dispensers still have their place. For example, in sites such as hospitals or care facilities where people are sleeping, electric hand dryers may be too noisy, while manual dispensers have the advantage of being easy to install and require no electrical connection.
For washroom users, being confronted by an empty hand towel or toilet paper dispenser may be frustrating, inconvenient or even embarrassing, so it’s essential that these remain well stocked at all times. Double-roll toilet paper dispensers can help achieve this, while a simple viewing window allows product level to be easily monitored.
Touchless systems
Moving away from manual dispensers and upgrading to automatic, touch-free systems means users’ hands do not need to contact any part of the unit, providing protection and reassurance while improving infection control.
The majority of touchless systems operate on batteries, with the drawback that regular service visits are required to ensure systems do not run out of power and be left out of service. However, mains-powered systems are now entering the market, which removes this common problem and ensures soap or sanitiser is available on demand.
Customisation
Most dispensers can now be supplied with a company’s choice of logo and colours, and while customisation may appear to be a luxury option, it’s a great opportunity to reinforce branding and help deliver a positive, professional impression within the washroom.
For companies operating multiple sites such as hotel and restaurant chains, this ensures dispensers are unobtrusive while helping to deliver brand consistency, whichever branch the customer visits.
As people remain anxious about infection control in public and commercial spaces, now could be the ideal time to upgrade your facilities in order to improve customer confidence and retention.
www.seko.com/uk
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