Expert Insight
GETTING BACK TO BUSINESS.
For venues up and down the UK, the cautious roadmap out of lockdown gives us a glimmer of hope that we can soon get back to normality, throw open the doors, and start welcoming people back.
We’ve been waiting months for our industry to be allowed to reopen so it can get back on its feet. But don’t let your enthusiasm to get back to work leave you exposed to unnecessary risk.
Even as restrictions ease, there are likely to be new pressures and things to consider, to make sure your venue is safe for both staff and customers when you open your doors once more.
It’s essential that you recommission your premises safely, make sure all your systems are still up to scratch, and your staff are ready to get back to doing what they do best. Since you were last open as normal, risks may have changed, so don’t risk leaving your venue exposed.
One small but important example will be staff fatigue. With many of your staff likely to have been on furlough for many months, they’re likely to be rusty. After all that time being potentially inactive, jumping straight back into a long shift behind the bar could be a real challenge. This mental and physical fatigue may not only impact your team’s physical and mental health & wellbeing, but it can also leave you exposed to additional risks.
Simple errors, omissions or confusions between team members who may have forgotten the ins and outs of
40 April 2021
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their day to day could lead to accidents that impact your venue and your customers and could give rise to a claim.
First and foremost, you should ensure your staff are healthy and safe at work. Ease them back into their working patterns, consider inducting them as if they were new starters to ensure they’re familiar with their responsibilities, and consider more regular welfare breaks as you bring them back to work.
This is just one of many factors you should take into account before throwing open your doors – it’s important to also remember to update your health and safety plans, risk assessments and risk management plans to make sure that in a changeable landscape, you’re protected against whatever may come your way.
Nightlife specialist insurance broker NDML have prepared a comprehensive handbook to make this process easier. From reopening checklists, to operational site advice and risk assessment templates, it contains all the advice you need to reopen safely.
To find out more and access this reopening guide, visit their website, or for more bespoke advice for your venue, get in touch today on 0344 488 9205.
ndml.co.uk
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